Seasonal Beauty Advisor & In-Store Event Host

Lush Handmade Cosmetics; Chelmsford; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance

50% product discount

Profit-based bonus

Pension scheme

Birthday day off

Cycle to work

Discounted transport

Employee assistance program

Parental leave pay

Flexible working

Job summary

Lush Handmade Cosmetics in Chelmsford is seeking Seasonal Sales Assistants for the busy festive period. You will deliver 5-star customer service, demonstrate products, and host in-store events.

Training on our products and ethics will be provided, and you will join a team committed to living wage principles and a caring store culture. Applicants should have flexibility for 4–16 hours weekly and be available on weekdays and weekends.

Qualifications

• People skills and warm, genuine customer interactions.
• Experience delivering high-quality service in busy retail environments.
• Excellent communication and active listening to understand customer needs.
• Ability to work well in a team and receive feedback.
• Willingness to learn about products and brand values.

Responsibilities

• Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker
• You will be a Lush Ambassador, championing our ethics and values during consultations
• Operating our till systems - you will be cash-handling trained
• Stocking products on the shop floor, ensuring our products are clean and inviting to customers
• Connect with customers through active listening to understand and establish their needs, recommend products, and provide relevant information and advice.
• Giving generous and engaging product demonstrations, sit-down consultations and bespoke routines to fulfil the customers' needs, including hand and arm massages
• Being adaptable and solutions-focused, as no two days in retail are the same!
• Hosting lively and engaging in-store parties and events

Skills

People skills

Customer service

Communication

Team player

Job description

Lush Handmade Cosmetics in Chelmsford is seeking Seasonal Sales Assistants for the busy festive period. You will deliver 5-star customer service, demonstrate products, and host in-store events.

Training on our products and ethics will be provided, and you will join a team committed to living wage principles and a caring store culture. Applicants should have flexibility for 4–16 hours weekly and be available on weekdays and weekends.