Seasonal Bartender & Guest Experience Pro

Langstone Quays Resort; Havant; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free onsite parking

Progression and career development

Pension scheme

Free staff meals

Share of service charges

Descripción de la vacante

Langstone Quays Resort in Havant is seeking a friendly Bartender to join our Christmas team and deliver exceptional guest service during the festive period.

You'll promote drinks from the library, handle orders on the POS, keep the bar clean, and engage with guests to maximise satisfaction and revenue while adhering to health and safety and cash-handling procedures. Must be 18+ with flexible shifts, including mornings, evenings and weekends.

Formación

• Previous hospitality or customer service experience desirable.
• Must be 18+ due to bar work.
• Flexible to a variety of shift patterns including mornings, evenings and weekends.

Responsabilidades

• Provide superior guest experience and maximise revenue by upselling from the Drinks Library.
• Input orders into the point-of-sale system, total, process and collect payments.
• Maintain the bar area and outside areas to a high standard.
• Be visible and available to guests at all times.
• Ensure the bar is fully stocked, clean and tidy at all times.
• Build rapport with guests and report guest complaints promptly.
• Adhere to licensing laws and company policies including cash handling.

Conocimientos

Hospitality experience

Confident

Verbal & written communication

Attention to detail

Teamwork

Calm under pressure

Sales skills

Problem solving

Approachable

Educación

GCSE English 4+

GCSE Maths 4+

Microsoft Excel (beginner)

Descripción del empleo

Langstone Quays Resort in Havant is seeking a friendly Bartender to join our Christmas team and deliver exceptional guest service during the festive period.

You'll promote drinks from the library, handle orders on the POS, keep the bar clean, and engage with guests to maximise satisfaction and revenue while adhering to health and safety and cash-handling procedures. Must be 18+ with flexible shifts, including mornings, evenings and weekends.