Seamstress - Casual Hours

Maybourne; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Excellent salary and benefits

Meals on duty

Internal transfer opportunities

Personal training and development

Job summary

Claridge's in London is seeking an experienced Seamstress to join the Housekeeping team. You will carry out repairs to guest garments and linens, and personalise items by embroidery as requested. Interacting with guests to understand alteration needs, you will help maintain the hotel's impeccable standards.

This is a fast-paced, five-star environment; Forbes and LQA standards apply. Benefits include meals on duty and opportunities for internal development within the Maybourne Group.

Qualifications

• Experience in a similar role in a five-star or fine dining environment.
• Ability to provide intuitive service and understand guests' needs.
• Team player eager to learn and develop.
• Understand Forbes and LQA Standards.

Responsibilities

• Carry out repairs to guest garments, bed linen and colleague uniforms.
• Interact with guests when alterations are requested.
• Prepare personalisation and embroidery of guest items.

Skills

Interpersonal skills

Attention to detail

Guest service

Team player

Job description

We are seeking an exceptional Seamstress to join the team at Claridge’s.

Maybourne operates some of the world’s most extraordinary hotels, including Claridge’s, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

One of Maybourne's storied hotels is Claridge's, a place shaped by centuries of enduring artistry. A rich symphony of experience, where every moment unfolds with unforgettable flair. A place where tradition is treasured and history continues to inspire. For over two hundred years, those who choose Claridge’s for life’s finest moments become part of its brilliant legacy.

Claridge’s is a family of the best and brightest, proudly serving the best and brightest. The calibre of our staff is unparalleled, as are our esteemed guests. Our people are a manifestation of our ethos - generous, passionate and truly personal. Claridge’s is a place that invites you in, embraces you, and make your spirit soar.

Housekeeping

There is something magical about a Claridge’s suite or room - each one has been beautifully designed and furnished, complete with many thoughtful, luxurious touches. Even more magical is our dedicated Housekeeping department who play a vital role in shaping the guest experience by ensuring every room and space across the hotel is immaculate, welcoming and consistently maintained to our Claridge’s standards. As part of the Housekeeping department, you will work alongside experienced Housekeepers who focus on the smallest of details and ensure every room is prepared to perfection.

As Seamstress you will be responsible for:

• Carrying out necessary repairs to guest garments, bed linen and colleague uniforms.
• Interacting with guests when they request alterations to be made.
• Preparing the personalisation and embroidery of any special guest items such as bath robes, pillowcases, aprons, etc.

Successful candidates for our Seamstress opportunity will:

• Have worked in a similar role, within a five star or fine dining environment.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have a thorough understanding of Forbes and LQA Standards.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

In return we offer fantastic industry leading rewards and benefits, including:

• Excellent salary and benefits
• Exceptional opportunity for personal training and development
• Internal transfer and promotion opportunities
• Meals on duty

Terms and conditions apply to all benefits

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.