Seafood Associate

Southeastern Grocers; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Seafood Associate, where you'll play a key role in enhancing customer satisfaction and loyalty. In this dynamic position, you'll provide exceptional service, assist customers with product suggestions, and maintain a clean and safe work environment. This role is perfect for individuals who are passionate about delivering results and creating a welcoming atmosphere for customers. If you thrive in a team-oriented environment and are committed to excellence, this opportunity is for you. Step into a rewarding career with a company that values integrity and customer focus.

Qualifications

• Must be 18 years of age and able to read, write, and speak English proficiently.
• Ability to follow instructions and complete drug testing/background check.

Responsibilities

• Provide excellent customer service and assist customers promptly.
• Stock and rotate products to maintain freshness and minimize waste.
• Keep the work area clean and report any hazards to management.

Skills

Customer Service

Communication Skills

Attention to Detail

Education

High School Diploma or equivalent

Tools

Department Equipment

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Seafood Associate Location: Retail Grocery Location

Position Overview

The seafood associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

Qualifications

Minimum

• Must be 18 years of age.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-oriented by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.