Scudamore's Cashier - Waiting List 2025

Scudamore's Punting Co; Cambridge; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Cashier and Customer Service Representatives to join their dynamic team in beautiful Cambridge. This role offers the chance to engage with visitors, ensuring they receive outstanding service while handling transactions and maintaining operations. With flexible working hours and comprehensive training provided, this is a fantastic opportunity for anyone looking to develop their career in a vibrant environment. Join a company that values its team and offers exciting progression opportunities, all while working in a picturesque setting.

Benefits

28 days paid holiday

Flexible working hours

Career progression opportunities

Paid training course

Regular social events

Qualifications

• Friendly personality with a strong focus on customer service.
• Ability to work outdoors and around water.

Responsibilities

• Handle transactions and provide excellent customer service.
• Maintain a safe working environment and assist customers.

Skills

Customer Service

Cash Handling

Communication

Proactivity

Education

No formal education required

Job description

Competitive pay, based on an hourly rate + shared sales commission.

Although we are currently paused for recruitment we are always happy to hear from prospective team members, so please apply to join our waiting list and email [e-mail] should you have any questions.

Founded in 1910, Scudamore's is Cambridge's premier punt tour and boat hire company, and we are all about creating unforgettable memories for our visitors.

We are now seeking friendly Cashier and Customer Service Representatives, and we would love to hear from you if you are keen to join our close-knit, hardworking team! You will be responsible for handling transactions, providing excellent customer service, and ensuring the smooth operation of our punting business.

We are open all year round and operate a rolling recruitment programme, with full and part-time roles on offer. No experience is necessary as full training is provided, with regular training courses running every month.

What's involved?

As a Cashier at Scudamore’s, you will act as a host to our guests on station, ensuring they feel looked after and valued. Your duties will be varied, but ultimately your role is about four main things:

1. Operating a welcoming, efficient, and courteous ticketing and information service.
2. Bringing a high level of accuracy and security to payment handling and station administration.
3. Keeping track of the tour schedule and self-hire craft as well as helping customers to board and disembark.
4. Maintaining a safe working environment for all.

What’s on offer?

• Competitive pay, based on an hourly rate and shared sales commission.
• Flexible working, with both full-time, part-time, and weekend hours available. You are in charge of your work pattern and are free to work around other commitments.
• 28 days’ paid holiday per annum (pro rata for part-time staff) and pension contributions.
• Fantastic career progression opportunities into Cashier Trainer, Station Manager, Bookings Administrator, and River Tour Guide positions.
• Our paid training course is the gold standard for punting operators in Cambridge. Ongoing mentoring is available from our dedicated training team.
• Based at beautiful Cambridge city centre locations.
• Regular social events including parties and staff award nights.

About You

What makes you a Scudamore’s Cashier?

A Cashier serving Scudamore’s is always working on behalf of our clients and working together with other team members. To successfully fill this role requires the following aptitudes, behaviours, and skills:

1. You enjoy engaging with people and take pride in providing outstanding customer service.
2. You have a friendly personality and can build rapport with customers and colleagues alike.
3. You are quick to apply new skills but will accept help from team members when required.
4. You are proactive, reliable, and diligent.
5. You are comfortable working outdoors and around water.

What availability do I need?

This is entirely up to you! We’re open all year round and offer both full-time and part-time hours. Some of our staff work full-time all year round, whilst others with family, study, or other job commitments come to us mainly at weekends or during holiday periods.

About Scudamore's:

Need to know

We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law, we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.