Scrum Master

FRASERS GROUP; Mansfield; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in retail innovation seeks a skilled Scrum Master to join their team. The role involves coaching agile teams, facilitating Scrum practices, and ensuring quality in software delivery. The ideal candidate will have a strong background in Agile methodologies and excellent communication skills. Join a dynamic environment where your contributions will shape the future of retail and enhance team performance.

Benefits

Monthly peer-nominated recognition

Bonuses linked to share price

Celebratory events with brand showcases

Quarterly sessions with CEO

Free gym classes and discounted memberships

Free mental health support

Qualifications

• 2+ years as a Scrum Master.
• Strong understanding of Agile frameworks, especially Scrum.

Responsibilities

• Serve as Scrum Master for one or more squads.
• Facilitate Scrum ceremonies and support the Product Owner.

Skills

Agile frameworks

Facilitation

Coaching

Conflict-resolution

Communication

Education

Scrum Master certification

Tools

Jira

ADO

Trello

MS Project

Miro

Mural

Job description

At Frasers Group, we're rethinking retail through digital innovation and unique store experiences, serving consumers with the world's best sports, premium, and luxury brands globally. As an industry leader, we aim to elevate the retail experience with our established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision is to build the world's most admired and compelling brand ecosystem. Our purpose is to elevate the lives of many by providing access to the best brands and experiences. We embrace a fearless culture where our people are forward thinkers, driven to operate outside their comfort zones to shape the future of retail. The potential for career growth is massive, and the experience is unrivaled. To thrive here, you should live by our principles:

• Think without limits - Think fast, fearlessly, and lead your team.
• Own it and back yourself - Take responsibility for your role and results.
• Be relevant - Stay pertinent to our people, partners, and the planet.

Are you ready to join the Fearless? We are seeking a skilled Scrum Master to help us build high-performing, self-organizing agile teams.

The Scrum Master will be part of the squad team, responsible for ensuring quality and optimizing software development and technical delivery. You will ensure that releases are tested, delivered on time, meet quality standards, and maintain live environment integrity.

As a Scrum Master, you will:

• Serve as Scrum Master for one or more squads, coaching on Agile/Scrum practices.
• Facilitate Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
• Support the Product Owner with backlog refinement, clarity, and prioritization.
• Identify and remove impediments to squad progress.
• Track and communicate progress using Agile metrics.
• Promote continuous improvement and cross-functional collaboration.
• Act as a servant leader, shielding the team from distractions and promoting health.
• Help teams and stakeholders understand Agile values and practices.
• Encourage transparency, inspection & adaptation, and accountability.
• Contribute to cross-squad collaboration and share best practices across the organization.

Alongside your benefits package, we offer various perks:

Reward, Recognition, and Opportunities

• Frasers Champion: Monthly peer-nominated recognition with rewards.
• Fearless 1000: Bonuses if our share price hits £10 for 30+ days, with top performers earning significant bonuses.
• Frasers Festival: Celebratory event with brand showcases, speakers, entertainment, and activities.
• CEO Sessions: Quarterly sessions with our CEO for selected employees.
• Retail Reconnect: Store or warehouse visits to understand frontline work and gather ideas.

Employee Welfare

• Frasers Fit: Free gym classes and discounted memberships, plus wellbeing app with training, nutrition, and lifestyle advice.
• Retail Trust: Free mental health support, helpline, counseling, and financial/legal aid.

What's next?

Our recruitment team reviews applications and communicates with all candidates. Shortlisted candidates may undergo behavioral interviews focusing on our Culture and Values, followed by technical interviews and possibly practical assessments to demonstrate skills.

What are we looking for?

Essential:

• 2+ years as a Scrum Master
• Strong understanding of Agile frameworks, especially Scrum
• Scrum Master certification (CSM, PSM I or higher) preferred
• Excellent facilitation, coaching, conflict-resolution skills
• Clear communication and interpersonal skills
• Experience in collaborative, cross-functional teams
• Knowledge of software development processes
• Tools: Jira, ADO, Trello, MS Project, Miro, Mural

Desirable:

• Knowledge of other Agile frameworks (Kanban, SAFe, XP)
• Experience in software development or technical background
• Familiarity with DevOps, CI/CD, automation, progressive testing, on-prem/cloud architectures
• Experience with mobile, web, or service-based teams
• Knowledge of scaled Agile frameworks (SAFe, LeSS, Nexus)