Scrum Master

thebigword; Leeds; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading language services company in the UK is seeking a Scrum Master to lead and motivate development teams. The successful candidate will foster a positive culture, facilitate Agile processes, and drive continuous improvement. This role requires a minimum of three years' experience in a Scrum Master position and at least one recognized Agile certification. Strong communication skills and an Agile mindset are essential. The company offers a supportive environment focused on team success.

Qualifications

• Minimum 3 years as a Scrum master within development teams.
• Strong understanding of Agile principles.
• Excellent written and verbal communication skills.
• Ability to handle ambiguity and adapt approaches.

Responsibilities

• Champion a positive, collaborative team culture.
• Facilitate Agile ceremonies in a motivating way.
• Encourage experimentation and continuous improvement.
• Act as a servant leader and protect the team.

Skills

Leadership

Culture Builder

Proactive Problem-Solving

Facilitation & Communication

Empathy & Emotional Intelligence

Agile Mindset

Outcome Focus

Coaching & Mentoring

Education

Recognised Scrum/Agile certification

Tools

Azure DevOps

Reporting tools

Job description

The Role Unveiled

We are seeking an energetic, people-focused Scrum Master who thrives on motivating teams, cultivating a positive culture, and enabling real continuous improvement, not just going through the motions.

The ideal candidate is passionate about fostering a culture of trust, ownership, and accountability, while proactively removing blockers and enabling the team to focus on outcomes.

Your Role in Action

• Champion a positive, collaborative team culture that fosters engagement and high performance.
• Facilitate Agile ceremonies in a way that motivates and energises, not just process-driven.
• Actively identify and remove blockers, escalating only when necessary.
• Work closely with Product Owners and stakeholders to align on priorities and outcomes.
• Encourage experimentation, continuous improvement, and knowledge sharing across the team.
• Coach individuals and the wider organisation in Agile principles, focusing on mindset over mechanics.
• Promote transparency in progress, risks, and dependencies while keeping communication uplifting and constructive.
• Support the team in delivering frequent, high-quality releases by improving flow and removing friction.
• Act as a servant leader, protecting the team while empowering them to self-organise.
• Continuously seek opportunities to improve delivery processes, tools, and practices without losing focus on people.

The Perfect Match: Your Skills & Talents

Core Skills

• Leadership – able to inspire, support, and engage individuals and teams.
• Culture Builder – creates an environment of trust, openness, and continuous learning.
• Proactive Problem-Solving – identifies challenges early and takes initiative to resolve them.
• Facilitation & Communication – excellent listener, communicator, and mediator across all levels.
• Empathy & Emotional Intelligence – strong people skills, able to connect with different personalities.
• Agile Mindset – promotes adaptability, transparency, and iterative value delivery.
• Outcome Focus – drives alignment to goals, increasing frequency and quality of releases.
• Coaching & Mentoring – supports team members’ growth, encouraging ownership and autonomy.

Minimum Requirements

• Experience: Minimum 3 years as a Scrum master within development teams (engineering, QA, product, or related roles).
• Certification: At least one recognised Scrum/Agile certification (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master).
• Foundational Knowledge: Strong understanding of Agile principles, Experience using Azure DevOps and using reporting tools
• Communication: Excellent written and verbal communication skills.
• Adaptability: Ability to handle ambiguity and adapt approaches to suit the needs of the team and organisation.

Success Measures

Success in this role will be measured not only by delivery outcomes, but also by the health and motivation of the team:

• Team Engagement & Happiness – the team feels energised, supported, and proud of their work.
• Improved Release Cadence – measurable increase in frequency, predictability, and quality of releases.
• Problem-Solving Impact – blockers are resolved quickly, and delivery friction is reduced.
• Culture & Collaboration – the team operates with trust, ownership, and a “one team” mindset.
• Continuous Improvement – retrospectives result in real, sustained improvements in processes and outcomes.
• Stakeholder Satisfaction – stakeholders have clarity, confidence, and alignment with the team’s output.