Scottish Veterans’ Residences – Housing Support Worker

Confederation of Service Charities; City of Edinburgh; On-site; GBP 33,000; Full time

Job summary

An established military charity is seeking a dedicated Housing Support Officer to join their team in Edinburgh. This full-time role offers a unique opportunity to make a real difference in the lives of Veterans, helping them regain independence and transition to permanent accommodation. You will be part of a supportive environment, working closely with residents to ensure their well-being and comfort. The position requires a minimum of three years’ experience in housing support and a commitment to delivering high-quality services. Join a passionate team dedicated to serving those who have served us.

Qualifications

• Minimum of three years’ experience in housing support.
• Professionally qualified and registered with the SSSC.

Responsibilities

• Provide daily support to Veterans in housing.
• Ensure safety, health, comfort, and welfare of residents.

Skills

Housing Support Experience

Understanding of Supported Housing Sector

Reliability

Adaptability

Education

SVQ3 or Working Towards

Professional Qualification Registered with SSSC

Job description

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Scottish Veterans’ Residences (SVR) is Scotland’s oldest military charity. We support former Armed Forces and Merchant Navy personnel who are homeless, at risk of homelessness, or need housing support.

We are recruiting a Housing Support Officer to join our Support Team at Whitefoord House, an 83-room residence located at the foot of the Royal Mile in Edinburgh.

This is a permanent full-time position (37.5 hours/week) working across seven days on a four-week rotating rota. The role is subject to PVG check.

Whitefoord House offers a dynamic housing support service to help Veterans regain independence. We aim to maximize their independence and support their transition to permanent accommodation where appropriate. Residents have fully furnished en-suite rooms and access to on-site facilities including a modern dining room, gym, community library, and laundry services.

This role is central to delivering our service and presents a valuable career opportunity.

About You

You should be motivated, dedicated, and enthusiastic, responsible for the daily support of our Veterans. To align with our Vision and Mission, you will embody our Values to ensure the safety, health, comfort, and welfare of Veterans, in accordance with the Care Inspectorate’s Health and Social Care Standards.

Applicants must have a minimum of three years’ experience in housing support, be professionally qualified and registered with the SSSC, and hold an SVQ3 (or be working towards it). An understanding of the supported housing sector and a proven track record of delivering high-quality services are essential. You should be reliable, consistent, focused, and adaptable in your approach.

We offer an excellent salary of £32,498.64 per annum plus additional benefits.

If you are interested in joining our friendly and professional team, please visit our website at www.svronline.org/about-work to download the application documents.

For an informal discussion, contact Justin Gould, Support Supervisor, at 0131 556 6827.

Completed applications and equality forms should be submitted to [e-mail] by noon on Wednesday, 21 May 2025.

Interviews will be held on 29/30 May 2025.

Please note that late applications and CVs will not be accepted.

In light of recent events in Afghanistan, please find information and support resources here.