Scotmid - Temporary Branch Supervisor (FB02)

Scotmid Co-operative; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Temporary Branch Supervisor to enhance community service and store management. This role is vital for maintaining store standards and ensuring a safe environment while leading a dedicated customer service team. You will be responsible for motivating staff, ensuring compliance with food safety regulations, and providing exceptional service. With a strong focus on teamwork and customer relations, this position offers a fantastic opportunity for personal and professional growth in retail management. Join a company that values its members and community, and take the next step in your career.

Benefits

Competitive hourly rates

Opportunities for development and growth

Qualifications

• Experience in retail supervision is advantageous.
• Strong skills in customer service and teamwork are essential.

Responsibilities

• Deputise for the Store Manager and ensure store safety.
• Motivate the customer service team for excellent service.

Skills

Teamwork

Customer Service

Problem-Solving

Education

Previous supervisory experience in retail

Job description

Temporary Branch Supervisor

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for teamwork, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.

As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management, and customer service.

Responsibilities:

1. Deputise for the Store Manager and Senior Team Leader in their absence.
2. Ensure store standards are maintained and the store is safe and legal.
3. Motivate the customer service team to provide excellent service.
4. Lead by example in food preparation, service, food safety, and stock management.

Qualifications:

1. Previous supervisory experience in retail, particularly in grocery or food to go is an advantage.
2. Strong customer service and teamwork skills.

To ensure that we comply with alcohol licensing legislation, applicants must be aged 18 or over.

With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.