Scientific Equipment Co-ordinator (SEC)

PerkinElmer; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Scientific Equipment Coordinator to enhance laboratory operations. This full-time role involves managing equipment maintenance and hosting contractors while ensuring compliance with quality standards. The ideal candidate will thrive in a dynamic environment, demonstrating strong analytical and communication skills. You will play a crucial role in maintaining equipment performance and fostering client relationships, contributing to continuous improvement. Join a collaborative team dedicated to excellence in laboratory support, where your efforts will directly impact the success of scientific endeavors.

Qualifications

• Strong analytical skills with proven ability to solve complex problems.
• Excellent communication and relationship management skills.

Responsibilities

• Support hosting of contractors for equipment maintenance.
• Act as first line response for equipment repairs and maintenance issues.
• Ensure compliance with QHSE processes and maintain audit readiness.

Skills

Front of house experience

Relationship management

Communication skills

Analytical skills

Problem-solving

Customer focus

PC literacy (Microsoft Office)

Education

Experience in Laboratory environment

QHSE knowledge or qualification

Tools

ServiceMax

Job description

We are looking for a Scientific Equipment Coordinator to join our Laboratory Support Administration Team at a client site in Cambridge. The successful candidate will be responsible for front of house hosting and supervision along with providing general administrative support related to equipment maintenance, repair, and database records.

Working arrangements:

• Full time role, based on site in Cambridge

• Monday to Friday from 10:00am to 6:15pm

Key Responsibilities:

• Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment

• Act as the first line triage/response for equipment repairs and maintenance issues prior to escalation to suppliers.

• Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for lab equipment.

• Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready.

• Create, manage and review supporting documentation e.g. service reports

• Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes.

• Undertake lab and equipment audits (scans) quarterly to ensure data integrity.

• Support Change Controls and any actions associated with it.

• Build-up and maintain client relationships.

• Attend client meetings to review ongoing performance and areas for continual improvement.

• Support site assessments associated with Laboratory change.

• Ensure prompt, flexible, customer-focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards.

• To take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.

• To report any accidents or near misses that they experience or witness to their Line Management.

• To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.

• To maintain a good standard of Laboratory keeping throughout their areas of work.

Requirements:

• Front of house or hosting experience

• Strong relationship management and excellent communication/influencing skills

• High customer focus

• Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach

• Ability to work on own initiative but team-oriented and able to work with minimal supervision.

• Strong written and verbal communication skills

• Robust and assertive attitude towards achieving results

• PC literate in Microsoft packages (Word, Excel, PowerPoint etc)

Desirable:

• 2+ years’ experience within the Laboratory environment/Pharmaceutical sector

• Experience of using ServiceMax

• Be familiar or had direct interactions with equipment OEMs relating to Lab equipment.

• QHSE knowledge or qualification.