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Scientific Administration Support Officer

HSE Health and Safety Executive

Buxton

On-site

GBP 60,000 - 80,000

Full time

19 days ago

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Job summary

An established industry player is seeking a dedicated individual to provide essential administrative and scientific support for their Proficiency Testing Schemes and Sample Reception Teams. In this dynamic role, you will manage day-to-day operations, ensuring smooth communication with both UK and international participants. Your responsibilities will include processing sample bookings, preparing customer quotations, and issuing analysis reports while working in both an office and laboratory environment. If you are detail-oriented and passionate about supporting quality assurance in health and safety testing, this opportunity is perfect for you.

Qualifications

  • Experience in administrative support within a scientific or laboratory setting.
  • Ability to manage customer inquiries and communications effectively.

Responsibilities

  • Provide daily administrative and scientific support for PT and SR Teams.
  • Handle sample bookings, quotations, and reports for analysis.

Skills

Administrative Support
Laboratory Handling
Customer Service
Communication Skills

Education

Relevant Degree or Equivalent Experience

Tools

Laboratory Equipment
Email Management Tools

Job description

You will provide essential daily administrative and scientific support duties for both the Proficiency Testing Schemes (PT) and Sample Reception (SR) Teams. Further details of SR services can be found on our website here: Health and Hygiene Testing.

The PT Scheme is a service on offer from HSE. It is a quality assurance tool used to assess the performance and accuracy of laboratories, organisations, or individuals conducting specific tests or measurements. It involves the participation of laboratories in a program where they are provided with samples or test materials to analyse, without knowing the correct results beforehand.

Your role will be to provide routine administration support for the delivery of the asbestos PT scheme offered by HSE. This will include, but will not be limited to, handling the day-to-day administration of the service, including liaison with UK and international participants. The role will also include packing and despatch duties.

You will also support the Sample Reception Team by processing daily sample bookings for analysis, preparing customer quotations, despatching sample kits to customers, and issuing analysis reports to internal and external customers. Part of the role will involve working in a laboratory environment, handling packaged pathological specimen samples (for example, blood and urine) and other packaged potential hazardous materials (for example, environmental samples including anthrax and asbestos), in a controlled and safe laboratory environment.

You will be responsible for the essential day-to-day administration of the services. This will include answering telephone and email enquiries in a timely manner, managing email inboxes, and issuing reports to internal and external customers. Your role will be split between working in an office and laboratory environment.

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