School Support Officer Level 3 - Alway Primary School

Educators Wales; Newport; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading school in Newport seeks a School Support Officer to provide business support in a nurturing environment. The role involves administrative, financial, and organisational tasks, requiring professionalism and accuracy under pressure. Ideal candidates will have strong skills in Microsoft Office, knowledge of school systems, and an understanding of GDPR.

Qualifications

• Experience with school-based systems like SIMS and Parent Pay.
• Ability to maintain professionalism and deliver excellent customer service.
• Experience in administrative and financial tasks.

Responsibilities

• Dealing with sensitive reception and visitor matters.
• Organising school trips and events.
• Maintaining accurate pupil records in compliance with GDPR.

Skills

Microsoft Office

Understanding of GDPR

Tools

SIMS

Parent Pay

Job description

School Support Officer Level 3 - Alway Primary School

Salary: Grade 5 SCP 12 - 17, £27,711 - £30,060 (Pro rata)

Post No. POSN000674 - School Support Officer - Alway Primary School

The salary is pro rata based on 35 hrs per week, 39 weeks per year (Term time only, plus staff training days). Working hours are 8.30am - 4.00pm, Monday to Friday.

The governing body is looking to appoint a School Support Officer who shares the Alway Primary School vision. Our school motto is 'Always feel Proud', which relates to every area of school life—learning, teaching, behaviour, environment, and atmosphere. It means every member of our school strives to go the 'extra mile' to make the school the best it can be.

This is an opportunity to work in a welcoming and nurturing school environment.

The successful candidate will work with the Senior School Support Officer to provide business support for the school. Experience with Microsoft Office, school-based systems (SIMS and Parent Pay), and an understanding of GDPR would be beneficial.

Under the guidance of senior staff, you will undertake administrative, financial, and organisational tasks within the school. You will be expected to maintain professionalism at all times while delivering excellent customer service to parents and outside agencies. The ability to work calmly and accurately under pressure is essential. Duties include:

1. Dealing with sensitive reception and visitor matters.
2. Contributing to the planning, development, and organisation of support service systems, procedures, and policies.
3. Organising school trips and events.
4. Maintaining manual and computerised records/management information systems, such as Parent Pay and SIMS.
5. Carrying out general financial administration, including processing invoices and orders, and maintaining school inventory.
6. Producing lists, information, and data as required, e.g., pupil data.
7. Maintaining accurate pupil records in compliance with GDPR.
8. Performing typing, word processing, and other IT tasks.
9. Completing and submitting complex forms and returns, including those to outside agencies like the National Assembly for Wales.
10. Managing procedures for staffing and payroll changes.

For more information, please contact Mrs. Elizabeth Heslop at 01633 277905 or email [e-mail].

Closing date: Monday 30th June 2025

Shortlisting: Tuesday 1st July 2025

Interviews: TBC

We welcome applications in both Welsh and English. Applications in Welsh will be treated equally.

Newport City Council is committed to a diverse workforce and encourages applications from minority ethnic communities. Selection will be based on ability and skills.

Applicants should already have the right to work in the UK, as the council is not supporting sponsorship for right to work at this time.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gyfrifol, Gweithio gydag eraill