School Secretary & Front Desk Administrator

Polehampton Church of England Junior School; Reading; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Job summary

The Keys Academy Trust is inviting applications for a School Secretary at Polehampton CE Junior School and Polehampton CE Infant and Nursery School in Reading. You will be the welcoming face for pupils, families and staff, delivering efficient admin support and helping the school run smoothly.

You will manage reception, communications and pupil records, assist admissions and coordinate events, while maintaining high standards of customer service and confidentiality within a supportive

Qualifications

• Excellent communication and interpersonal skills (Essential).
• Excellent organisational skills with strong attention to detail (Essential).
• Outstanding customer service and a friendly, professional manner (Essential).
• Ability to work in a fast-paced environment and manage competing priorities (Essential).
• Ability to maintain confidentiality and handle sensitive information (Essential).
• GCSEs in English and Maths (Essential).
• Previous administrative, reception or customer service experience (Desirable).

Responsibilities

• Acting as the first point of contact for parents, visitors and staff.
• Managing the school reception, phone lines, emails and visitor procedures.
• Maintaining pupil records and supporting admissions administration.
• Coordinating communications, newsletters and social media updates.
• Organising bookings for clubs, events and wraparound care.
• Providing general administrative support to the Operations Manager and SLT.

Skills

Communication

Organisational skills

Customer service

Confidentiality

Working under pressure

Microsoft Office

Education

GCSEs English & Maths

Tools

Microsoft Office

School MIS systems

Job description

The Keys Academy Trust is inviting applications for a School Secretary at Polehampton CE Junior School and Polehampton CE Infant and Nursery School in Reading. You will be the welcoming face for pupils, families and staff, delivering efficient admin support and helping the school run smoothly.

You will manage reception, communications and pupil records, assist admissions and coordinate events, while maintaining high standards of customer service and confidentiality within a supportive