School Reception & Admin Assistant — Make a Difference

Hillingdon Manor School; Walsall; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Life Assurance

Pension scheme

Your Wellbeing Matters

Flexible Benefits Platform (Vista)

Cycle to Work Scheme

Electric Car Purchase Scheme

Critical illness cover

Family Growth Support

Job summary

Ryecroft School in Walsall is seeking a proactive School Receptionist and Administration Assistant to join our dedicated team. You’ll be the first point of contact for pupils, families and professionals, creating a warm, professional environment and keeping vital records up to date.

With responsibilities spanning visitor management, safeguarding support, attendance monitoring and general office duties, you’ll help ensure the smooth operation of a busy ASC-focused school that values

Qualifications

• Previous experience in an administration, reception or office-based role.
• Excellent communication and customer service skills.
• Strong IT skills, including Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple tasks, prioritise effectively and maintain accuracy.
• High level of discretion, professionalism and confidentiality.
• Strong organisational skills and attention to detail.
• Empathy, patience and a genuine desire to help children and young people.
• Positive, proactive approach and willingness to support colleagues across the school.

Responsibilities

• Provide a professional and friendly welcome to visitors, parents, carers and external professionals.
• Act as the first point of contact for telephone, email and reception enquiries.
• Support safeguarding and visitor management procedures to ensure a safe school environment.
• Maintain accurate pupil records, registers, school databases and administrative systems.
• Assist with attendance monitoring and communicating with families regarding absences.
• Manage correspondence, filing, data entry and document preparation; coordinate post, deliveries and supplies.
• Provide administrative support to the Office Manager and wider school team; keep the office organised and welcoming.

Skills

Previous experience in administration,

Excellent communication and customer服务

Microsoft Office proficiency

Multi-tasking and accuracy

Discretion and confidentiality

Organisational skills

Empathy and patience

Positive, proactive attitude

Job description

Ryecroft School in Walsall is seeking a proactive School Receptionist and Administration Assistant to join our dedicated team. You’ll be the first point of contact for pupils, families and professionals, creating a warm, professional environment and keeping vital records up to date.

With responsibilities spanning visitor management, safeguarding support, attendance monitoring and general office duties, you’ll help ensure the smooth operation of a busy ASC-focused school that values