School Operations Officer

Compass Community Limited; Tendring; On-site; GBP 21,000 - 28,000; Full time

Job summary

Compass Community Limited is seeking an Education Business Support Officer to oversee day-to-day school office operations and provide administrative support to the Headteacher and school team. This front-of-house role ensures smooth non-teaching operations, data accuracy, and compliant processes within a busy school.

You will coordinate HR administration, admissions, health and safety checks, and resource orders, acting as a reliable link between staff, pupils, families and external partners.

Qualifications

• Strong administrative experience, ideally in education, social care, or regulatory settings.
• Excellent knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
• Highly organised with attention to detail and ability to manage multiple priorities.
• Clear written and verbal communication.
• Discreet, professional and confidential.
• Collaborative and resilient; motivated to support others and improve systems.
• Child-centred outlook aligned with REACH ethos.

Responsibilities

• Oversee day-to-day operations of the school office, ensuring a welcoming and efficient front-of-house service.
• Manage school systems and databases, including pupil records, attendance, and safeguarding.
• Provide comprehensive administrative support to the Headteacher and wider school team.
• Coordinate maintenance, health and safety checks, and resource orders.
• Support statutory data submissions and compliance processes.
• Act as the first point of contact for parents and carers, ensuring timely and professional communication.
• Organise school meetings and events, including agendas and minute-taking.
• Support with HR administration, admissions, and financial compliance.

Skills

Administrative experience

Microsoft Office

Attention to detail

Communication

Discretion/confidentiality

Tools

Microsoft Office

Job description

Join Compass Community as an Education Business Support Officer

Are you a highly organised with a passion for supporting education? Compass Community is seeking a dedicated School Operations Officer to ensure the smooth running of our School's non-teaching operations. This is a pivotal role, sitting between office staff and senior leadership, where you'll make a real difference to our staff, pupils, and families.

About the Role

What You'll Do

• Oversee the day-to-day operations of the school office, ensuring a welcoming and efficient front-of-house service.
• Manage school systems and databases, including pupil records, attendance, and safeguarding.
• Provide comprehensive administrative support to the Headteacher and wider school team.
• Coordinate maintenance, health and safety checks, and resource orders.
• Support statutory data submissions and compliance processes.
• Act as the first point of contact for parents and carers, ensuring timely and professional communication.
• Organise school meetings and events, including agendas and minute-taking.
• Support with HR administration, admissions, and financial compliance.

What We're Looking For

• Strong administrative experience, ideally in education, social care, or a regulatory setting.
• Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
• Highly organised, with outstanding attention to detail and the ability to manage multiple priorities.
• Clear communicator, both written and verbal.
• Discreet, professional, and committed to confidentiality.
• Collaborative, resilient, and motivated by supporting others and improving systems.
• A child-centred outlook, aligned with Compass' REACH ethos.

What Success Looks Like

• Headteachers feel well-supported and equipped to focus on leadership priorities.
• Administrative systems and trackers are accurate, timely, and accessible.
• Compliance data is proactively monitored and shared to support readiness and governance.
• Operational teams experience smooth and efficient administrative coordination.
• Staff and pupils feel supported by smooth operations, enabling better teaching and learning.

Candidate Profile

Qualifications & Experience

• Strong administrative experience, ideally in a social care, education or regulatory setting.
• Good working knowledge of Microsoft Office tools (Excel, Word, Outlook, Teams).
• Familiarity with compliance processes, audits or data reporting (desirable).

Skills & Attributes

• Highly organised, with excellent attention to detail.
• Clear communicator, both written and verbal.
• Able to manage multiple priorities and deadlines.
• Discreet, professional and committed to confidentiality.
• Motivated by supporting others and improving systems.

Candidate Profile – Behavioural & Cultural Fit

• Resilience and ability to work under pressure in a busy school environment.
• Collaborative approach, working well with teaching staff, parents, and external partners.
• A child-centred outlook, aligned with Compass' REACH ethos

Why Compass Community?

We exist to create a future of strength and opportunity for every child. Our innovative, therapeutic approach puts children at the centre of everything we do. We're bold in our ambition: to be the UK's leading children's services provider — reaching more children, transforming services, and being the best place to work in the sector.

Resilient | Educators | Accepting | Child-Centred | Holistic

If you're motivated by supporting others and improving systems, we'd love to hear from you. help us transform children's services for good.