School Office Administrator - Birmingham

TeacherActive; Birmingham; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Competitive pay rates

CPD and training opportunities

Ongoing support throughout placements

Opportunities for long-term/permanent

Dedicated recruitment consultant

Job summary

TeacherActive is partnering with a welcoming Birmingham school to recruit a School Administrator for the front office. You will be the first point of contact for parents and visitors, handling calls and emails with a professional, confidential approach. Experience in SIMS or Arbor is preferred, with strong IT and MS Office skills.

The role is part-time, school hours, and offers temporary contract terms with competitive pay for the local market.

Qualifications

• Previous administrative experience within a school or education setting.
• Experience using SIMS and/or Arbor, or a strong working knowledge of school management systems.
• An excellent and professional telephone manner.
• Strong customer service skills when communicating with parents and carers.
• Excellent written and verbal communication skills.
• Good IT skills, including confidence using Microsoft Office.
• Strong organisation and time-management skills.
• The ability to prioritise tasks within a busy school environment.
• A professional, approachable and positive attitude.
• The ability to handle sensitive and confidential information appropriately.
• A good understanding of safeguarding and confidentiality within an educational setting.

Responsibilities

• Acting as a first point of contact for parents, carers, visitors and external professionals.
• Answering telephone calls professionally and dealing with enquiries efficiently.
• Providing excellent customer service to parents and carers.
• Using SIMS, Arbor or other school systems to maintain accurate pupil information.
• Supporting attendance and absence administration where required.
• Managing emails, correspondence and general school enquiries.
• Updating records and maintaining accurate administrative information.
• Supporting the organisation of appointments, meetings and school events.
• Providing general administrative support to senior leaders and teaching staff.
• Ensuring confidential information is handled securely and professionally.

Skills

School office experience

Telephone manner

Communication skills

Customer service

Microsoft Office

Organisation

Time management

Handling confidential information

Tools

SIMS

Arbor

Job description

Location: Hockley, Birmingham
Salary: GBP14.25 - GBP16.57
Start Date: ASAP
Contract Type: Temporary
Hours: Part-Time, School Hours

Introduction to the Role

TeacherActive is delighted to be working with a welcoming and supportive school in Hockley, Birmingham, which is seeking an experienced School Administrator to join its busy office team.

The successful candidate will play an important role in ensuring the smooth day-to-day running of the school office and will often be the first point of contact for parents, carers, visitors and external professionals.

We are ideally looking for somebody who has previous experience working within a school office and is confident using school management information systems such as SIMS and/or Arbor.

This is a highly people-focused role, so an excellent telephone manner, strong communication skills and the ability to provide a professional and welcoming service to parents and carers are essential.

Candidate Requirements

The successful School Administrator will ideally have:

• Previous administrative experience within a school or education setting.
• Experience using SIMS and/or Arbor, or a strong working knowledge of school management systems.
• An excellent and professional telephone manner.
• Strong customer service skills when communicating with parents and carers.
• Excellent written and verbal communication skills.
• Good IT skills, including confidence using Microsoft Office.
• Strong organisation and time-management skills.
• The ability to prioritise tasks within a busy school environment.
• A professional, approachable and positive attitude.
• The ability to handle sensitive and confidential information appropriately.
• A good understanding of safeguarding and confidentiality within an educational setting.

Key Responsibilities

As a School Administrator, your responsibilities may include:

• Acting as a first point of contact for parents, carers, visitors and external professionals.
• Answering telephone calls professionally and dealing with enquiries efficiently.
• Providing excellent customer service to parents and carers.
• Using SIMS, Arbor or other school systems to maintain accurate pupil information.
• Supporting attendance and absence administration where required.
• Managing emails, correspondence and general school enquiries.
• Updating records and maintaining accurate administrative information.
• Supporting the organisation of appointments, meetings and school events.
• Providing general administrative support to senior leaders and teaching staff.
• Ensuring confidential information is handled securely and professionally.

Compliance Requirements

To work through TeacherActive, you will need:

• Two professional references from recent employers.
• An Enhanced DBS registered on the Update Service.
• If you do not currently hold a suitable DBS, willingness to obtain a new Enhanced DBS through TeacherActive.
• The right to work in the UK.
• A commitment to safeguarding and promoting the welfare of children and young people.

• Competitive rates of pay.
• A dedicated recruitment consultant.
• Access to CPD and training opportunities.
• Ongoing support throughout your placements.
• Opportunities for long-term and permanent work.

Equal Opportunities Statement

TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services.

Safeguarding and DBS Compliance

Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements.

Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.