School Lettings Assistant/Customer Service Assistant

School Space Limited; Amersham; On-site; GBP 15,000 - 24,000; Part time

Job summary

School Space Limited is seeking a Community Connector to assist in managing school lettings. This part-time role involves opening and closing schools, ensuring smooth bookings, and providing excellent customer service. Ideal candidates are community-minded individuals with strong customer service skills, seeking flexible hours in the evenings and weekends.

Qualifications

• Exceptional customer service skills are essential.
• Flexibility and organization are key attributes.
• Punctuality is crucial for the role.

Responsibilities

• Opening and closing assigned schools during bookings.
• Performing checks and light cleaning after bookings.
• Setting up and clearing away tables and chairs.

Skills

Customer service skills

Flexibility

Organization

Punctuality

Job description

Community Connector

(Local Key Holder / School Lettings Assistant)

About the Role

• Are you a community-minded individual eager to help schools combat funding cuts?
• Do you possess excellent time management skills and enjoy working with people?
• Are you seeking a role in the evenings or weekends to fit around other commitments?

If you answered YES to these questions, a part-time role with us could be perfect for you!

Location

Amersham School
Stanley Hill
Amersham
HP7 9HH

Contract Details

• Type: Part-time, Permanent
• Hours: Set days per week, including Saturdays or Sundays

Working Hours

Shifts scheduled between 4:45 and 10:30 pm Monday-Friday, and between 7:45 am and 10:30 pm on weekends (max 8 hours per shift). Average hours per week: 5-15.

Pay

£12.30 per hour

About Us

School Space aims to create thriving schools within vibrant communities by partnering with schools to rent out facilities to community groups. Income generated helps improve educational experiences and strengthen community ties.

Role Importance

Our operation spans over 50 schools, and we are looking for like-minded individuals to join our team of over 100 part-time Community Connectors. Your role involves opening and closing schools, ensuring smooth bookings, and providing excellent service.

Key Responsibilities

• Opening and closing assigned schools, remaining onsite during bookings
• Performing checks and light cleaning after bookings
• Setting up and clearing away tables and chairs, including during exam periods (training provided)
• Offering great customer service and communicating effectively with the operations team

Desired Experience

• Exceptional customer service skills
• Flexibility, organization, and punctuality
• Ability to provide constructive feedback
• Commitment to social/community causes

Additional Requirements

Employment is contingent upon a clear enhanced DBS check.

Training & Support

Full training provided, along with ongoing support from team leaders and managers.

Safeguarding

We are committed to safeguarding children and vulnerable persons, with training and procedures in place to support this responsibility.

Equal Opportunity Statement

We are an equal opportunity employer, valuing diversity and not discriminating based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability.