School ICT Technician

Outwood Grange Academies Trust; Tees Valley; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading educational organization in Tees Valley is seeking an enthusiastic ICT Technician. The successful candidate will provide first-line support, manage ICT systems, and assist with software evaluations. Offering a competitive salary of £27,254 - £28,142, this full-time role includes benefits such as professional development and a defined pension scheme.

Benefits

Employee Assistance Programme

Flexible family-friendly policies

Onsite parking

Qualifications

• Good knowledge of hardware and software is essential.
• Experience in an ICT support role is advantageous.
• Ability to work independently and as part of a team is necessary.

Responsibilities

• Manage own workload through the allocation of calls via the helpdesk.
• Provide first-line ICT support to staff and students.
• Assist with maintenance of all ICT rooms and equipment.

Skills

Knowledge of hardware and software

Excellent communication skills

Organizational skills

Job description

Job Description

Role: ICT Technician

Academy: Outwood Academy Redcar

Start Date: September 2025

Job Type: Full time, Whole Time, Permanent

Salary (Actual Salary): £27,254 - £28,142 (Grade 5, SCP 9 - 11)

About The Academy

Outwood Academy Redcar welcomes students aged 11-16, located in the coastal town of Redcar near Middlesbrough in the North-East region.

Our academy is known for its warm and supportive environment, with a focus on inclusion and providing opportunities and experiences beyond the classroom for our students.

There is a real sense of togetherness within the team of staff, who work closely to consistently manage our high standards, creating a calm environment conducive for learning and achievement.

About The Role

We invite applications from enthusiastic and flexible ICT support specialists to join our existing ICT support team. The successful candidate will have a good knowledge of hardware and software, be highly organized, and possess excellent communication skills, both written and verbal. The ability to work independently and as part of a team is essential. Experience in an ICT support role or similar is advantageous.

Main Duties And Responsibilities

• Manage own workload through the allocation of calls via the helpdesk;
• Provide first-line ICT support to staff and students;
• Assist with maintenance of all ICT rooms and equipment;
• Assist with general technical support for the ICT department;
• Assist with evaluation of new and existing software;
• Attend and contribute to ICT-related meetings;
• Develop recording systems for ICT usage throughout the department;
• Keep ICT software/hardware inventories up to date;
• Provide technical support for staff presentations;
• Adhere to all relevant health and safety legislation;
• Commission, maintain, test, and repair electronic/computer systems and AV equipment, ensuring compliance with health & safety legislation;
• Install and configure software under the direction of the network manager.

As part of a growing multi-academy trust, the successful candidate will have access to high-quality professional development through the Outwood Institute of Education.

Job Description can be found here

Person Specification can be found here

If you have questions or wish to discuss the role, please contact Jonathan Horner at [e-mail].

About Us

EMPLOYEE BENEFITS - WHAT DO WE OFFER AS AN EMPLOYER?

Outwood Grange Academies Trust supports colleagues through funded training courses and apprenticeships up to Masters level. We also offer:

• A starting salary with annual increments and inflation-linked increases, dependent on experience;
• A comprehensive induction and training process;
• Automatic enrolment into a defined Local Government Pension Scheme with employer contributions;
• Flexible family-friendly policies from day one;
• Enhanced occupational benefits (maternity, adoption, parental leave) with no qualifying period;
• Holidays: at least 25 days plus bank holidays, increasing with service;
• Various working patterns depending on the role.

Additional benefits include access to an Employee Assistance Programme offering support on work-life issues, emotional support, legal and financial guidance, and child/dependent care support.

We also offer wellbeing initiatives, free flu vaccinations, onsite parking, employee discounts, and more.

Outwood Grange Academies Trust is committed to safeguarding children. All appointments are subject to safer recruitment checks, including enhanced DBS, references, and suitability checks.

We may close advertisements early; therefore, apply promptly.

For more information, visit our website or contact us.

Outwood Grange Academies Trust (OGAT) is a high-performing education charity overseeing over 40 schools, committed to improving children's life chances and supporting community development.