School Customer Services Assistant

Chartwells; Gateshead; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking company as a Customer Services Assistant, where your passion for food and people will shine. This part-time role offers a dynamic environment, allowing you to deliver exceptional service while working alongside a friendly team. You'll have the opportunity to prepare delicious meals, maintain a positive brand image, and thrive under pressure. With a commitment to employee development and a focus on inclusivity, this role is perfect for those looking to grow in the catering industry. Embrace the chance to make a difference in the lives of students and contribute to their healthy lifestyles.

Qualifications

• Enthusiastic can-do attitude and passion for customer service.
• Experience in a catering-related role is a plus but not essential.

Responsibilities

• Prepare high-quality food and create attractive displays.
• Handle cash and comply with hygiene standards.

Skills

Customer Service

Teamwork

Food Handling

Timekeeping

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help us deliver exceptional customer service for Chartwells on a part-time basis, contracted to 16 hours per week.

As a Customer Services Assistant, you will be part of a passionate and friendly team working in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Please note: This role is contracted to 43.6 weeks per year.

Key responsibilities include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Adhering to Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Be motivated to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Experience in a similar catering-related role is a plus but not essential

Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. We focus on helping students build strong bodies, sharp minds, and lead healthy lives. We serve millions of nutritious meals weekly across the UK.

We are committed to safeguarding and promoting the welfare of children. All employment offers are subject to pre-employment checks, including an enhanced DBS disclosure and Children's Barred List check. This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all previous convictions and cautions to assess suitability.

Job Reference: com/2904/86196001/52551319/R/BU #State Schools

At Compass Group UK&I, we foster an inclusive environment where everyone can be themselves and has equal opportunities to grow. We celebrate diverse talents, backgrounds, and abilities, and aim to make all team members feel valued and empowered.