School Customer Service Assistant

Chartwells Schools; St Albans; On-site; GBP 11,000 - 15,000; Part time

Job summary

Chartwells is seeking a Customer Services Assistant on a part-time basis (22.5 hours per week) to join a busy team in the education catering sector. You will play a key role in delivering a friendly customer experience and supporting daily service at our Chartwells sites.

The role requires a can-do attitude, reliability and a willingness to thrive in a fast-paced environment, with opportunities for progression within Chartwells UK&I.

Qualifications

• Enthusiastic can-do attitude
• Passion for delivering excellent customer service
• Excellent team player
• Arrive with desire to succeed in role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Safety-first mindset
• Experience in a similar catering-related role is a plus but not essential

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 22.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift pattern will be:

• Mon: 00-Jan
• Tues: 00-Jan
• Weds: 00-Jan
• Thurs: 00-Jan
• Fri: 00-Jan
• Sat: 00-Jan
• Sun: 00-Jan

Could you bring your spark to Chartwells? Here’s what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/0909/86219001/52406992/R/BU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!