School Customer Service Assistant

Chartwells Schools; Royal Tunbridge Wells; On-site; GBP 13,776 - 16,531; Part time

Job summary

A leading education catering service is seeking a part-time School Customer Service Assistant in Royal Tunbridge Wells. This role, contracted for 25 hours a week over 43 weeks a year, involves preparing high-quality food, creating attractive displays, and ensuring excellent customer service. Candidates should have a positive attitude and be reliable, with a passion for food and teamwork. Chartwells prioritizes employee development and celebrates individuality, providing opportunities for growth within the company.

Qualifications

• Experience in a catering-related role is preferred but not essential.
• Demonstrated reliability and a safety-first mindset.

Responsibilities

• Prepare delicious, high-quality food for customers.
• Create attractive food and counter displays.
• Represent the brand and maintain a positive image.
• Handle cash and operate the cash register.
• Comply with food handling and hygiene standards.
• Adhere to health and safety regulations.

Skills

Enthusiastic can-do attitude

Excellent team player

Passion for customer service

Ability to thrive under pressure

Outstanding time-keeping

Job description

Join to apply for the School Customer Service Assistant role at Chartwells Schools.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 43 weeks per year.

Your key responsibilities will include

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with food handling & hygiene standards
• Complying with health & safety regulations

Our ideal customer services assistant will

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding time‑keeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role – not essential

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has focused on helping those in education build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we request applicants to declare all previous convictions and cautions to assess suitability to work with children.

Job Reference: com/1612/96446001/52452818/BU #State Schools

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Other

Industries

• Food and Beverage Services