School Customer Service Assistant

TN United Kingdom; Newport; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated School Customer Service Assistant in Newport. This role focuses on preparing delicious meals and providing exceptional service to students and staff, ensuring a positive experience. With a Monday to Friday schedule during term time, this position promotes a healthy work-life balance. The company offers an attractive benefits package, including travel discounts, healthcare access, and career development opportunities. If you thrive in a team-oriented environment and have a passion for customer service, this is the perfect opportunity for you to shine.

Benefits

Exclusive travel discounts

Food shop discounts

Digital GP access

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Contributory pension scheme

Career development programs

Qualifications

• Enthusiastic can-do attitude and excellent team player.
• Demonstrate outstanding timekeeping and reliability.

Responsibilities

• Preparing high-quality food that delights clients and customers.
• Complying with Food Handling & Hygiene standards.
• Creating attractive food and counter displays.

Skills

Customer Service

Teamwork

Time Management

Food Handling & Hygiene

Education

Experience in catering-related role

Job description

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School Customer Service Assistant, Newport

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Client:

Chartwells - Schools

Location:

Newport, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

38b432aaab4d

Job Views:

13

Posted:

01.05.2025

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Job Description:

As a school Customer Service Assistant you will support the preparation of school meals as well as providing a friendly service to our students and staff.
This role is Monday - Friday, term time only to fit in with a work life balance.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

• Have an enthusiastic can-do attitude
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/2805/77094001/51965496/BU #LI-DNP

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!