School Customer Service Assistant

Chartwells; Newport; Hybride; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

Chartwells is seeking a part-time Customer Services Assistant in Newport to join a busy, friendly team. You will help deliver excellent customer experience while supporting food preparation, displays, and cash handling in a fast-paced environment.

The role offers opportunities to progress within a company that values individuality and invests in its people, with emphasis on reliability and a safety-first mindset.

Qualifications

• Experience in a catering-related role is preferred but not essential.
• Ability to work in a busy, fast-paced environment.
• Strong teamwork and reliability in a frontline role.

Responsabilités

• Prepare delicious, high-quality food for clients and customers.
• Create attractive food and counter displays.
• Represent Chartwells and uphold a positive brand image.
• Handle cash and operate the cash register.
• Comply with food handling, hygiene and health & safety regulations.

Connaissances

Team player

Customer service

Can-do attitude

Pressure handling

Reliability

Time management

Outils

Cash register

Description du poste

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 29 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 43.6 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/2209/77136001/52432947/BU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!