School Customer Service Assistant

Chartwells; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering service provider is seeking a Customer Services Assistant for part-time work in Greater London. The ideal candidate is passionate about food and excellent customer service, with a can-do attitude and team spirit. Responsibilities include preparing high-quality meals and maintaining positive brand image. This position is contracted at 10 hours per week for 44 weeks annually.

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Experience in a catering-related role is a plus.

Responsibilities

• Prepare high-quality food.
• Create attractive food displays.
• Handle cash and operate the cash register.

Skills

Team player

Excellent customer service

Reliability

Ability to work under pressure

Job description

Overview

Are you a team player with a passion for food and people? Do you thrive in a busy environment? We are looking for a Customer Services Assistant to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 10 hours per week. This role is contracted to 44 weeks per year.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Have experience within a similar catering-related role, but this isn’t essential

About Chartwells

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has focused on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/2409/78730001/52662295/BU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!