School Caretaker

Mitie Group plc.; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities services company in Sheffield is seeking a caretaker to ensure high service delivery standards. Responsibilities include monitoring helpdesk jobs, maintaining cleanliness, and adhering to safety policies. No prior experience is mandatory as training will be provided. The ideal candidate will be reliable, hardworking, and capable of working both independently and as part of a team.

Qualifications

• Previous caretaking experience preferred but not required.
• Able to work to a schedule and as part of a team.
• Strong dedication to service delivery.

Responsibilities

• Deliver excellent service standards for a Mitie customer.
• Ensure equipment is clean and safe.
• Monitor helpdesk jobs and resolve within timelines.
• Maintain confidentiality of sensitive information.

Skills

Attention to detail

Reliability

Teamwork

Initiative

Job description

Deliver excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements.

Main Duties

-Undertake successfully all training required to deliver the caretaking role.

-Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.

-Ensure all equipment is kept clean, well maintained and is a safe working order.

-Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.

-Be responsible for proper maintenance, cleaning, security and safety within the school premises and grounds.

-Undertake the cleaning of slippery floors, spillages, bodily fluids, and other emergency cleaning.

-Monitor all helpdesk jobs issued and address/close within assigned timelines and SLAs.

-Act as key holder and unlock/lock buildings to provide access to relevant parties as required.

-Carry out all planned and ad hoc porterage in line with SLAs and school requests.

-Keep internal and grounds areas free from litter.

-Act as first attendee to all helpdesk jobs and resolve or feedback requirements.

-Empty external / internal bin.

-Set-up rooms for the use of Examinations / school functions etc and return to usual lay out following the function.

-Carry out all PPM (Planned Preventative Maintenance) tasks as required and in line with statutory compliance, including weekly fire alarm and sprinkler tests and monthly emergency light flick tests.

-Cover out of hours usage of the building on a rota system.

-Ensure access is provided for contractors and the contractors are always escorted if relevant DBS clearance is not available.

-Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.

-Maintain confidentiality of sensitive information.

-To undertake any other related duties which are within the job holder's capability, according to the needs of the business.

Caretaking experience is preferred however training can be provided.

-Reliable and hardworking with a professional attitude.

-Ability to work to a schedule and as part of a team.

-Capable of working to their own initiative where appropriate.

-Be open and honest.

-Be self-driven and determined.

-Strive for continuous improvements in service delivery.