School Business Manager

Hestia; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading charity in the UK is looking for an Executive Director of Operations. This pivotal role combines strategic leadership and operational expertise to enhance service delivery across multiple areas, including mental health and domestic abuse. The ideal candidate will demonstrate extensive leadership experience, a commitment to the organization's values, and a strong understanding of the social care sector.

Qualifications

• Extensive senior leadership experience in delivering trauma-informed services.
• Strong track record in supported housing that meets regulatory standards.
• Experience in launching and scaling services, with financial acumen.

Responsibilities

• Translate strategy into actionable business plans for various operational areas.
• Lead and develop high-performing teams in Mental Health and Complex Needs.
• Nurture relationships with senior stakeholders and stay updated on relevant issues.

Skills

Leadership

Empathy

Stakeholder Relationship Management

Strategic Thinking

Innovation

Education

Extensive senior leadership experience

Experience in social care and supported housing sectors

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Executive Director of Operations to play a pivotal role in Hestia.

What will I be doing?

The Executive Director of Services is a key role for Hestia. Reporting to the Chief Executive, this position offers an opportunity to combine strategic leadership and operational experience to drive a customer-first approach.

As a member of the Executive leadership team, you will translate strategy into action by developing and implementing business plans for operational areas: Mental Health and Complex Needs, Criminal Justice, Modern Slavery, and Domestic Abuse. You will lead a team of experts, supporting them to share best practices and develop high-quality, customer-focused services that prioritize safeguarding and support for vulnerable individuals.

Your responsibilities include promoting Hestia's insights into trauma recovery, nurturing stakeholder relationships, and staying informed about wider health, social care, political, and economic issues, interpreting their implications for service delivery and users.

What do I need to bring?

You should demonstrate the core skills required for this role and align with our values and mission. Experience in delivering trauma-informed, recovery-focused services, supported housing, and leading high-performing teams is essential. We value lived experience in the areas we support, so please mention this if applicable. A strategic, financially astute, and empathetic leadership style is important, along with strong stakeholder relationship skills.

We are open to candidates willing to learn and grow in the role.

Interview steps

Our process is straightforward:

• Shortlisting call: A conversation with our recruitment team about your experience, motivations, and values.
• Face-to-face interview: An interview with the hiring manager, focusing on values and competencies.

Additional stages may be involved depending on the role.

Our commitment to Equality, Diversity, and Inclusion

We value diversity and are committed to creating an inclusive workforce, reflecting the communities we serve. We welcome applicants from all backgrounds.

Disability Confident Employer

We are dedicated to supporting individuals with disabilities through guaranteed interviews and reasonable adjustments during the recruitment process and employment.

Safeguarding

Hestia is committed to safeguarding and expects all staff to undertake safeguarding training to promote the welfare of vulnerable groups.

Documents:

• Hestia-Executive-Director-of-Services-Candidate-Information.pdf (0.87 MB)