School Account Manager

ExtensisHR; Woodbridge; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a School Account Manager to be the key liaison for school clients. This role demands a blend of customer service, HR, and payroll expertise, ensuring that client needs are met with excellence. You will coordinate various projects, manage client expectations, and provide training support, all while fostering strong relationships. This dynamic position offers a chance to make a significant impact in the growing HRO industry. Join a company that values diversity and is committed to employee well-being through competitive compensation and a supportive culture.

Benefits

Competitive Compensation

Paid-Time Off Program

Medical, Dental, Vision Insurance

Student Loan Assistance

Pretax Spending Accounts

Professional Development Programs

Retail and Entertainment Discounts

Community Outreach Committee

Complimentary Coffee and Snacks

Qualifications

• 5+ years of experience in a professional setting, especially in the school market.
• Strong project management and communication skills are essential.

Responsibilities

• Act as primary contact for school administrators and facilitate HR-related support.
• Monitor client projects, benefit renewals, and employee onboarding.

Skills

Customer Service

Project Management

Communication Skills

Attention to Detail

HR Knowledge

Payroll Management

Business Acumen

Education

Bachelor’s Degree

SHRM Certification

Tools

Vector K-12

ExtensisHR LMS

Job description

Who We Are:

ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. and the fastest growing PEO in the Northeast, is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the hot HRO industry, we’re interested in talking to you. Come catch the PEO wave with Extensis—we’re focused on the biggest market in the most attractive region of the U.S. Together with our experienced professionals, you can help us deliver on our brand promise to simplify HR. Our portfolio includes personalized services for HR, benefit plans, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we’re growing every day.

For more information about the company visit www.extensishr.com.

Who You Are:

The School Account Manager will serve as the primary contact for School Client Administrators who are part of our ExtensisHR PEO School client base. This person will serve as the conduit between the client and the Extensis Service Team to make sure these high-level clients’ needs are understood, met, and exceeded. This person should serve as a combination of customer service, technical support, HR and Payroll support, and address reporting requirements. At times this person will also assist sales on calls, presentations, and training.

What You'll Do:

• Act as a primary point of contact for school administrators
• Facilitate support for the client on administrative, HR and Payroll related items as necessary
• Facilitate and coordinate work to be done for the client or employees on a scheduled and as needed basis
• Provide professional high-level customer service to both the client admin and key decision makers
• Closely monitor and assist with various client projects, benefit renewal, and employee onboarding
• Understand and coordinate client specific reporting requirements
• Plan and coordinate onsite client visits quarterly or as needed alone or with supporting team members
• Coordinate or assist training strategies using Vector K-12 and/or ExtensisHR LMS
• Assist with sales with prospect meetings as the person responsible for servicing the accounts
• Assist with sales and broker with training and value proposition of School services
• Facilitate and assist with servicing of additional vendor relationships
• Provide analysis of services used by clients and time utilization
• Curate and grow a referenceable client list based on School services

What You Bring:

• 5+ years of experience working in a professional setting
• 5+ years of experience working in the school market
• Strong grasp of Leave of Absence management
• Experience working in PEO Industry is a plus
• Experience in HR and Payroll is preferred
• Bachelor’s degree
• SHRM Preferred
• Strong attention to detail; organized
• Self-motivated/self-starter
• Strong project management skills
• Business Acumen
• Strong communication skills and excellent writing skills
• Excellent internal and external customer service skills

What We Offer:

At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You, Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:

• Competitive compensation to reward you for your hard work every day.
• Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.
• Student Loan Assistance Program where ExtensisHR contributes towards your student loans.
• Pretax Spending Accounts to ease taxes on health and dependent care expenses.
• Extensive professional development programs to help you get to where you want to go in your career.
• Discounts in retail and entertainment.
• A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities.
• Complimentary coffee and snacks to keep you fueled and productive throughout the day.