Scheme Manager Non Residential

JR United Kingdom; Wokingham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retirement community organization in Wokingham seeks a part-time Scheme Manager to ensure smooth operations while supporting customer independence. You will manage safety, engage with residents, and facilitate social activities. The ideal candidate has a passion for customer service, knowledge of health issues affecting older people, and strong administrative skills. The role is 22.5 hours per week, primarily Monday to Friday, with a variety of benefits including a health cash plan and generous leave.

Benefits

Health cash plan

Generous pension scheme

34 days leave including bank holidays

High street discounts

Career growth opportunities

Qualifications

• Passion for excellent customer service and building relationships.
• Strong administrative skills for managing accounts and budgets.
• Ability to work collaboratively with partners.

Responsibilities

• Manage the scheme and ensure safety standards.
• Engage with customers and create a welcoming environment.
• Coordinate maintenance and repairs with contractors.

Skills

Customer service

Knowledge of health issues

Safeguarding experience

Organizational skills

Administrative skills

Collaborative work

Job description

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Scheme Manager Non-Residential, Wokingham

Client: Home Group Limited

Location: Wokingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

Scheme Manager

Pay £24,638 pa [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity to join our leasehold retirement team as a part-time Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us. You'll ensure the smooth running of our retirement community by managing our buildings and supporting our customers to live independently in their own homes.

Typical day as a Scheme Manager

• Managing the scheme on behalf of our residents, ensuring buildings are safe, secure, and meet safety standards.
• Providing visibility on the scheme, engaging with customers, responding to calls, and creating a welcoming environment.
• Ensuring communal areas are clean, safe, and welcoming, and facilitating social activities.
• Coordinating repairs and maintenance with contractors and sourcing local suppliers.
• Signposting customers to relevant services to support their welfare.
• Supporting the sales team during property turnover, including interviewing and welcoming new customers.

Imagine ending each day knowing you've helped improve our customers' lives. Join us at one of the top 10 Great Places to Work in the UK!

You bring

• A passion for excellent customer service and building relationships with diverse backgrounds.
• Knowledge of health and social issues affecting older people.
• Experience in safeguarding and risk assessments.
• Ability to work collaboratively with partners.
• Strong administrative skills for managing accounts, budgets, and invoicing.
• A self-starter attitude, organized, with initiative and decision-making skills.

Due to current sponsorship limits, we cannot offer sponsorship to external candidates for this role. This is under regular review.

Our team

Join Nathalie and our Southwest team, passionate about enabling independent living. We are proud of our work and supportive of each other.

Job details

• 22.5 hours per week, with some flexibility.
• Primarily Monday to Friday.
• Proficiency with technology for record-keeping, online learning, and collaboration.
• Enhanced DBS check required, paid for by us.

A place where you belong

We celebrate diversity and support all colleagues to be their true selves through various networks and allies, making Home Group a great place to work.

Whats in it for you?

• 2 volunteering days, 34 days leave (including bank holidays and a 'me day'), increasing to 39.
• Health cash plan covering dental, optical, prescriptions, and more.
• High street discounts on shopping, holidays, and days out.
• Generous pension scheme with life insurance of 3x salary.
• Opportunities for career growth within the organization.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to view the full Job Description, learn about us, and apply. We recommend applying early as positions may close sooner than expected.

Please let us know if you need any adjustments during the application process to help you shine.