Scheme Manager - Females

Glow; Stoke-on-Trent; On-site; GBP 33,000; Full time

Job summary

A leading charity organization in Stoke-on-Trent is seeking a Scheme Manager to oversee the management of a 24/7 accommodation service. The role involves ensuring that residents receive the necessary support and that staff are trained. Ideal candidates will have experience in housing management and a relevant degree. Competitive salary and benefits offered, including flexible working options and a commitment to staff well-being.

Benefits

Discounts at high-street retailers

Discounted gym membership

Flexible working hours

Annual leave purchase scheme

'My Day' off for personal matters

Employee Assistance Programme

Health services including eye tests

Qualifications

• Experience in Housing Management.
• Strong self-management skills and professionalism.
• Ability to work flexibly, including evenings and weekends.

Responsibilities

• Manage accommodation services and oversee building management.
• Lead recruitment, selection, and training of staff.
• Conduct regular property inspections and alarm tests.
• Facilitate referrals and manage external agency collaborations.
• Oversee house meetings and ensure resident voices are heard.

Skills

Housing Management

Self-awareness

Business acumen

Flexibility

Education

Degree level qualification or equivalent experience

Tools

DBS check

UK driving license

Job description

Salary £32,669 a year

Location Stoke on Trent

Hours per week 40.25

Contract type Permanent

This is a Permanent, Salaried vacancy that will close in 21 days at 08:10 BST.

The role

You’ll manage the team at our 24/7 Female Scheme. Ensuring that everyone has the right support, training, and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. You will also be required to manage additional schemes at different times as required.

Job Requirements

• Oversee the day-to-day management of Concrete’s 24/7 accommodation services, including overseeing building management and security.
• Lead on recruitment, selection and induction of new staff, making sure each member of staff is supported and trained.
• Complete regular property inspections, including daily room checks, weekly alarm tests and fire drills.
• Lead on referrals coming to the scheme, which may include working with external agencies through multi-agency panels.
• Oversee regular house meetings with residents and staff, making sure that the voice of lived experience is acted on.
• Make sure that case notes are recorded on the Housing Management System.
  
  

What We’re Looking For

• A degree level qualification, or qualified by experience to an equivalent level.
• Experience in Housing Management.
• CIH Member of willingness to work towards it.
• Strong self-awareness, self-management skills and the ability to demonstrate professionalism at all times.
• Strong business acumen and commercial awareness.
• Ability to travel, with a full UK driving license and a car.
• Willingness to work flexibility, including covering shifts and some evenings and weekends.
• DBS check.
  
  

We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story.

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!

Please note, we will be interviewing as we go so the vacancy may close early if we find the right person.

#Stoke #StokeonTrent #SchemeManager #TenancySupport #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis

Who We Are

We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.

Homelessness isn’t a choice. It can happen to anyone.

Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.

Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep

people from finding and securing a home of their own.

Join us on our fight to make homelessness history across Staffordshire and everywhere.

Why choose us

No Matter What Brand You're Working With Across The Honeycomb Group, You Can Trust Us To Look After You. Creating a Happy Home Doesn't Just Apply To Our Customers, It Applies To Our Staff Too. That's Why We Offer

A range of discounts at many high-street retailers and well-known brands.

Discounted gym membership at our head office and access to our cycle to work scheme – save money on bikes and equipment.

We offer flexible working, to help you manage your work-life balance.

Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.

We also give all staff 'My Day'. Whether it’s celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you.

A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications.

Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.

Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options.

Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations.

We never shut the door

At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

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