Scheme Manager

Sanctuary Housing; Paignton; On-site; GBP 15,000 - 16,000; Full time

Job summary

A leading UK social housing provider is seeking a Scheme Manager for Homeownership in Paignton. The successful candidate will be responsible for supporting older residents, ensuring compliance with safety checks, and facilitating access to support services. This role offers a salary of £15,224 per annum with potential increases based on performance, and a comprehensive benefits package including flexible employee benefits.

Benefits

25 days annual leave (rising to 30 days)

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Employee discounts

Wellbeing support

Employee recognition scheme

Qualifications

• Experience in a support capacity for older individuals.
• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths.
• Ability to manage workloads and meet deadlines.

Responsibilities

• Complete compliance testing and report hazards.
• Conduct weekly wellbeing calls to residents.
• Refer residents to support agencies when required.

Skills

Working with older people

Effective communication

Workload management

Knowledge of community care values

Basic Microsoft applications knowledge

Education

GCSE Grade C or above in English and Maths

Job description

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The role of Scheme Manager - Homeownership will include:

Completing compliance testing including fire alarm checks and water temp checks

Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free

Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required

Referring residents to support agencies when required and helping them access the different service available to them

Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes

Skills and experiences:

Experience of working with older people in a support capacity and understanding their individual needs or similar

Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths

Excellent knowledge of effective communication at all levels

Ability to manage workloads and meet deadlines

Experience of resident involvement and community care values would be an advantage

Basic knowledge of Microsoft applications including Word, Excel and Outlook

Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

A pension scheme with employer contributions from Sanctuary

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

The successful candidate must live on site due to contractual agreements

£15,224 per annum (rising to £15,695 per annum after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance

(if the link is unavailable please visit the Sanctuary careers website)