Scheme Manager

Iris-Recruitment; Liverpool; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave

Your birthday off

Real Living Wage Employer

Medical Cashplan

Free parking

Job summary

South Liverpool Homes in Liverpool is seeking a Scheme Manager to deliver an effective housing management service for tenants in our Independent Living accommodation. You will manage the scheme to ensure it is well maintained, safe and welcoming.

You will support tenants to sustain their tenancies, access relevant housing management support, and live independently within a suitable shared living environment, liaising with partners to deliver cross-tenure services.

Qualifications

• Experience caring for people over 55 in housing settings.
• Ability to deliver excellent customer service with diverse stakeholders.
• Understanding of independent living housing management and current housing law.

Responsibilities

• Provide housing management services to tenants in independent living accommodation.
• Manage scheme to ensure maintenance, safety, and welcoming environment.
• Support tenants to sustain tenancies and access housing support.

Skills

Care for older people

Customer service

Housing management

Conflict resolution

Independent living

Job description

Salary £30,928 per annum, plusexcellent benefits

Location Office working - at our Independent Living Scheme, Servite Court.

Published

Published

9 days ago

Closing

Closing

in 6 days

This is a Permanent , Full Time vacancy.

The Vacancy

Permanent, Full Time - 35 hours per week. We are also ‘Happy to Talk Flexible Working’

Closing Date: 27th August at 5pm

Recruitment Date: 9th September

Our vision is Great homes. Strong communities. Bright futures.

This vision supports our mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.

What will your role be?

As the Scheme Manager, you will provide an effective housing management service to tenants living in our Independent Living accommodation. You will manage the Scheme to ensure it is appropriately maintained, safe and welcoming. The Scheme Manager will support tenants to sustain their tenancies, access relevant housing management support and live independently within the suitable shared living environment.

For further information, please review the job description within the recruitment pack attached below.

Who are we looking for?

The successful candidate will have experience involving care of people over aged 55 within a housing environment. You will have experience of delivering excellent customer service and working with a range of customers and agencies to deliver cross tenure services. An understanding of independent living accommodation management issues and of current housing legislation is essential.

You will be able to deal with conflict and complaints, and assess the complex and varied support needs of residents in independent living schemes.

For further information, please review the person specification within the recruitment pack attached below.

You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.

Further information

For further information about this exciting opportunity please download the recruitment pack at the bottom of this page.

INDAD

The Company

South Liverpool Homes (SLH) manages over 3,800 homes, predominantly in the Speke and Garston area of Liverpool. We provide a range of homes to meet the needs of our customers, including social rent, affordable rent, rent to buy and shared ownership.

Providing a safe and comfortable home is our core purpose, however, we provide more than just a roof over people’s heads. We are delivering ground-breaking services to help improve the life chances of the local community whilst continuing to be a strong and vibrant organisation.

Our overarching vision is dedicated to delivering great homes, strong communities, and bright futures, guided by four key objectives: People, Place, Planet, and Pound.

The Benefits

Generous annual leave

Your birthday off

Real Living Wage Employer

Medical Cashplan

Free parking

Our Values

• We are inclusive

We respect and value each other, we are stronger working together.

• We make it happen

We innovate; using our passion and energy to be bold, find solutions and make a real difference.

We care about the wellbeing of our customers, our colleagues and the communities we work in. They are at the heart of everything we do.

• We take ownership

We take personal responsibility for our actions; doing what we say we will do.

• We are professional

We value experience and expertise, but also love to develop potential.

South Liverpool Homes
Parklands, Conleach Road
Speke, Liverpool
L24 0TY