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A housing association in the United Kingdom seeks a part-time support role for 25 hours a week. The successful candidate will welcome new residents, manage tenancies, and encourage resident wellbeing. Strong organisational skills and experience working with vulnerable individuals are essential. This position offers a competitive salary and various benefits including holiday entitlement and a pension scheme.
Permanent Monday to Friday hours can be worked flexibly between core hours of 8am 6pm
Welcome new residents and help them settle in so they can live independently.
Provide personalised support including creating tailored plans based on each residents needs.
Manage tenancies such as keeping track of rent handling empty properties and arranging new lettings.
Support resident wellbeing by encouraging involvement in activities and the wider community.
Oversee budgets and help identify what services are needed.
Deal with housing issues including rent arrears anti-social behaviour and repairs.
Experience working with vulnerable individuals and within a housing setting.
A genuine passion for helping people achieve their goals.
Strong organisational skills and the ability to manage a busy varied workload.
Confidence to work independently and make sound decisions.
An ability to risk assess situations and recognise where additional support is required
An understanding of safeguarding practices.
Solid IT skills and comfort with digital tools.
A competitive salary of 20825
28 days holiday plus bank holidays (rising to 33 days with service) This is pro rata for part time staff.
Generous pension scheme and enhanced family leave.
Private healthcare and free life assurance.
Access to a wide range of wellbeing tools including a digital gym.
Learning and development opportunities.
Discounts on gym memberships and retail outlets.
Please note: An enhanced DBS check is required for this role and must be completed and verified before a start date is confirmed.
Interviews are planned for W / C 20th October & 3rd November 2025.
Bpha reserves the right to close applications early in the event that a suitable applicant is identified. So please apply early to avoid disappointment!
bpha is a Housing Association located in the Oxford to Cambridge arc which is committed to providing its customers with high quality value for money services whilst continuing to develop energy efficient sustainable and affordable housing.
We are a leading provider and developer of affordable homes for rent sheltered residential care and shared ownership.
We work together with communities to improve opportunities independence and quality of life for our residents and to benefit the wider community. We bring people together and run and support a wide range of community activities.
All the money we make is used to invest in existing homes to enable us to build new homes and to deliver new and improved services.
We own or manage over 19500 homes and over 500 staff.
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities customers and fellow colleagues. So that we can realise our vision together.
We are ambitious
We are better together
We show empathy
We take responsibility