Scheme Coordinators (Independent Living / Older People) x3

NuWave Government Solutions (NuGOV); Salford; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading not-for-profit housing association is seeking a dedicated housing manager to provide intensive management within their schemes. The role involves coordinating services for residents, ensuring health and safety compliance, and overseeing repairs. Ideal candidates will have strong customer care skills and a proactive approach to workload management.

Qualifications

• High standards of customer care and service.
• Strong problem-solving and decision-making skills.
• Excellent communication and organizational skills.

Responsibilities

• Delivering excellent service to residents in independent living schemes.
• Providing intensive on-scheme housing management and coordinating services.
• Ensuring building health and safety compliance.

Skills

Customer Care

Problem Solving

Communication

Organizational Skills

Housing Management

Job description

Job Description

Salary: £25,175.19 per annum + Essential Car User Allowance (must have access to a vehicle to travel between sites as required)

Location: Salford, Sale, or Whitefield, Greater Manchester areas

Hours: 35 hours per week, Monday to Friday

We are open to flexible working arrangements such as job share, reduced hours, or compressed hours. Please mention your preferences in your application.

Requirements: Enhanced DBS check for working with Adults, and the ability to drive and access to a vehicle.

Closing date: Monday 9th June, 5:00 pm

Interview date: Wednesday 18th June

About Us

Our organisation is dedicated to people—the residents in our homes, the communities we serve, and our staff. We prioritize attitude and behaviour, fostering an agile and flexible culture that supports our staff in delivering excellent services.

As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. Our work includes building affordable homes, reducing homelessness, and supporting individuals to reach their potential.

Role Overview

This role involves providing intensive housing management within our schemes, coordinating services for residents, ensuring health and safety compliance, and overseeing repairs and planned works to high standards.

Responsibilities

• Delivering excellent service to residents in our older peoples' independent living schemes
• Providing intensive on-scheme housing management and coordinating services to ensure quality and safety
• Ensuring building health and safety compliance and overseeing repairs and maintenance

Candidate Requirements

• High standards of customer care and service
• Strong problem-solving and decision-making skills
• Excellent communication and organizational skills
• Effective application of Housing Management skills
• Methodical, well-organized, and proactive with workload management
• Positive attitude and ability to work independently across multiple locations

We are committed to diversity and inclusion, enabling everyone to be themselves and thrive at work. If you have a great rapport with people and want to make a difference, we would love to hear from you!