Scheme Coordinator – Tonic Fold, Bangor

NIFHA - Northern Ireland Federation of Housing Association; Bangor; On-site; GBP 25,000 - 30,000; Full time

Job summary

Tonic Fold in Bangor seeks a Scheme Coordinator to oversee independent living services for tenants. This pivotal role includes managing daily operations and supporting residents to live independently and confidently. The position offers a chance to make a meaningful impact in the community, ensuring a safe environment and facilitating tenant engagement through various support services.

Benefits

Contributory pension scheme

Health cash plan for medical costs

Free employee health checks

Cycle to Work scheme

Qualifications

• Minimum 3 years relevant experience in a paid or unpaid capacity.
• GCSEs in English and Maths or equivalent.
• Experience in social services or housing support preferred.

Responsibilities

• Day-to-day management of independent living schemes.
• Support tenants in leading independent lives and liaise with agencies.
• Ensure a clean and safe living environment for tenants.

Skills

Management

Support

Communication

Problem Solving

Education

5 GCSEs at Grade C or above including English and Maths

Job description

Home > Jobs > Scheme Coordinator – Tonic Fold, Bangor

Scheme Coordinator – Tonic Fold, Bangor Radius Housing

• Closing Date: 16 July 2025
• Location: Bangor, Northern Ireland
• Contract: Permanent
• Hours: 36
• Job Ref: FHA04216

Our Scheme Coordinators play a vital role in our independent living schemes. They are responsible for the day-to-day management of the schemes, enabling our tenants to live confidently, independently and positively in their own homes, and ensuring the safe and smooth operation of the Scheme. The role is at the heart of our delivery of services to our tenants.

Location: Tonic Fold, Bangor

Reference: FHA04216

Our Scheme Coordinators help and encourage our tenants to lead independent lives in a safe and welcoming environment. Whilst our tenants have their own independent homes within the Scheme, they benefit from a range of additional on-site housing services provided via the Scheme Coordinator. This ranges from a tailored welcome and induction on moving in, to liaison on the resident’s behalf with statutory or voluntary agencies if this is needed, and support in the event of an emergency. Our Scheme Coordinators also arrange social events for our tenant and agree individual housing support plans with them.

The Scheme Coordinator also has oversight of the physical environment within the Scheme to ensure that tenants are safe and benefit from a clean and well maintained living environment.

In our recent survey our tenants described the Scheme Coordinator role as….

A vital service that helps tenants live independently in their own home.

A vital role that helps encourage social interactions amongst tenants.

A vital service that provides peace of mind to tenants and their families.

For full role details please see the full Job Description.

The Association

Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.

Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.

To be shortlisted candidates need to provide evidence of the following as a minimum:

• 3 years relevant experience (in the last 6 years) in a paid or unpaid capacity.

OR

Minimum of 5 GCSE’s (at a minimum of Grade C) to include English and Maths or equivalent.

AND

A minimum of 2 years relevant experience (in the last 6 years) in a paid or unpaid capacity.

In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme.

For further information on employee benefits go to the employee benefits section of our website.

Closing date for applications is 16 th July 2025 unless otherwise stated.

Radius reserves the right to enhance criteria to facilitate shortlisting.

Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise.

Radius is an Equal Opportunities Employer.

• Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ