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Scheduling Technician

Severn Trent Services

East Midlands

On-site

GBP 25,000 - 32,000

Full time

2 days ago
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Job summary

An established industry player is seeking a Scheduling Technician to enhance their operations team. This role involves delivering exceptional customer service while ensuring compliance with health and safety regulations. You will be responsible for scheduling workloads, managing a CRM system, and maintaining effective communication with stakeholders. If you thrive in a dynamic environment and possess strong scheduling and geographical knowledge, this is an exciting opportunity to grow your career in a supportive and rewarding workplace. Join a company that values your contributions and offers a range of benefits to enhance your professional journey.

Benefits

Annual bonus scheme up to 15%
25 days holiday + bank holidays
Leading pension scheme
Sharesave scheme
Dedicated training and development
Electric vehicle scheme
Family friendly policies
Two volunteering days per year

Qualifications

  • Experience in scheduling and geographical planning is essential.
  • Ability to manage expectations and work in a fast-paced environment.

Responsibilities

  • Schedule workload for national coverage for routine and reactive works.
  • Manage CRM system and raise purchase orders for project costs.

Skills

Scheduling Experience
Geographical Planning
Customer Service
Excel (Moderate to Advanced)
Time Management

Tools

CRM System

Job description

Job Title: Scheduling Technician

Posted Date: 15 Apr 2025
Posting End Date: 29 - Apr - 2025
Location: Mansfield
Company: Severn Trent Services Operations UK Limited
Department: Oren Environmental
Salary (£): £25,867 - £31,894

Hello, we’re Severn Trent Services, a commercial arm of the Severn Trent Group. We provide water and waste services to companies nationwide, including the MoD and The Coal Authority.

We’re currently recruiting for a Scheduling Technician to join our growing team on a 12-month fixed term contract within Oren Environmental based out of the Coal Authority Office in Mansfield.

As our Scheduling Technician, you’ll deliver a high level of customer service whilst meeting health and safety, financial, KPI, statutory, quality, and contractual compliance.

You’ll identify, develop and maintain relationships with clients and colleagues through written and verbal communication, while working with the field team and operations management to maximise productivity and efficiency.

The Other Key Accountabilities Of The Role Are:

  • Schedule workload for national coverage for both routine PPM works and reactive/ad hoc works.
  • Manage CRM system with opportunity and quote information.
  • Raise Purchase orders and process receipts and invoices for suppliers to manage project costs.
  • Submit pre-populated Health & safety documentation to customers and manage personal workloads to ensure maximum productivity and effective time management.
  • Maintain and update systems with updated schedules in advance and communicate with key stakeholders. Strive for 100% completion of all PPM visits and completion of works in a timely manner.
What You’ll Bring To The Role:
To succeed in this role, you’ll have scheduling experience and ideally geographical planning and an in-depth geographical knowledge. You should be confident in managing the expectations of key stakeholders and have the ability to work in a fast-paced environment, reacting proactively to last-minute changes. With a good eye for detail, you’ll be able to produce KPI reports when required and be moderate to advanced on Excel.

What’s In It For You:
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. Here are just some of our favourite perks:
  • Salary range of £25,867 - £31,894
  • Annual bonus scheme of up to 15% of your annual salary, based on company performance
  • 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our ‘Academy’
  • Electric vehicle scheme and retail offers
  • Family friendly policies
  • Two volunteering days per year
WHATS NEXT?
We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If your curiosity has been piqued and you're wanting to find out even more, search on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

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