Scheduling Operations Planner

BuildLogo jpg; Gosport; On-site; GBP 26,000 - 31,000; Full time

Job summary

A dynamic recruitment agency in Gosport is seeking a proactive Scheduling Operations Planner. In this role, you'll manage the daily workload of trade operatives, ensuring repairs and maintenance jobs are efficiently booked. The ideal candidate possesses strong scheduling experience, IT skills, and a customer-first mindset, contributing to high-quality service delivery.

Benefits

Competitive salary

Supportive team environment

Opportunities for improvements

Qualifications

• Previous experience in scheduling, coordination, logistics or similar.
• Good IT and systems knowledge, ideally with scheduling software.
• Excellent organizational and multitasking skills.

Responsibilities

• Plan and schedule responsive, planned, and cyclical maintenance jobs.
• Use a scheduling system to maximise daily efficiency.
• Work closely with trade operatives and customers.

Skills

Scheduling expertise

IT systems knowledge

Organizational skills

Customer focus

Problem-solving

Job description

We're looking for a proactive and customer-focused Scheduling Operations Planner to join a busy and collaborative team based in Gosport.

In this role, you'll coordinate the daily workload of trade operatives, ensuring all repairs and maintenance jobs are booked efficiently, with maximum productivity and minimal travel. You'll use a dynamic scheduling system to manage appointments and help ensure that customers receive timely, high-quality service - every time.

Responsibilities:

1. Plan and schedule responsive, planned, and cyclical maintenance jobs
2. Use a scheduling system to maximise daily efficiency
3. Minimise travel time and downtime for operatives
4. Work closely with trade operatives, internal colleagues, and customers
5. Prioritise vulnerable customer needs and health & safety considerations
6. Adapt quickly to real-time updates and changes in the schedule
7. Contribute to ongoing improvements - we're always looking to do better, not just maintain the status quo

Requirements:

• Previous experience in scheduling, coordination, logistics or similar
• Good IT and systems knowledge, ideally with scheduling software
• Excellent organisational and multitasking skills
• Strong communicator with a customer-first mindset
• Enthusiastic, flexible, and solution-focused approach
• Ability to work well under pressure and in a fast-paced environment

Additional Information:

• A competitive salary of £26,500 PA
• 37 hours per week, with a supportive team environment
• The chance to make a real impact on customer satisfaction and service delivery
• Opportunities to contribute ideas and shape how things are done

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer. (020 3176 4790) View profile