Scheduling Officer

Sol Recruitment Ltd; Stratford-upon-Avon; Hybrid; GBP 24,000; Full time

Job summary

An established field services company is on the lookout for a proactive Scheduling Officer to oversee visit scheduling and warrant applications. This hybrid role allows for a blend of office and remote work, offering flexibility while ensuring collaboration. The ideal candidate will be detail-oriented, possess strong IT and communication skills, and thrive in a fast-paced environment. This position provides an excellent opportunity for career development within a supportive framework, making it perfect for someone eager to make an impact in a growing organization. Apply now to take the next step in your career!

Benefits

Hybrid working model

Opportunities for career development

Competitive salary based on experience

Qualifications

• Strong IT and administrative skills with high attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Manage scheduling for visit-related activities and ensure timely completion.
• Liaise with field representatives and maintain compliance with standards.

Skills

IT skills

Administrative skills

Communication skills

Problem-solving skills

Time management

Job description

Scheduling Officer

Location: Stratford-Upon-Avon

Working Model: Hybrid working

Salary: £23,500 per annum

A leading UK-based field services company is seeking a detail-oriented and proactive Scheduling Officer to manage and oversee visit scheduling and warrant applications. Based at the Head Office, this hybrid role offers the flexibility of working 2-3 days in the office and the remainder remotely, ensuring a balance of collaboration and independent working.

Key Responsibilities

• Oversee and manage scheduling for all visit-related activities, ensuring timely allocation and completion.
• Administer the recruitment and setup of field agents, including ID cards and system maintenance.
• Monitor and action postcode allocations, transfers, and agent work reallocations.
• Liaise with field representatives, engineers, locksmiths, and third-party suppliers.
• Schedule and manage Rights of Entry Warrant applications and executions.
• Ensure all necessary documentation is accurate and completed on time.
• Provide support and guidance to field agents to help them achieve targets.
• Produce and distribute management information (MI) reports as required.
• Communicate effectively with internal teams, clients, and external partners.
• Monitor and maintain compliance with legal, regulatory, and company standards.
• Identify potential risks and escalate any scheduling issues proactively.

Requirements

• Strong IT and administrative skills with high attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work efficiently under pressure and meet firm deadlines.
• Self-motivated, with a positive attitude and strong problem-solving skills.
• Ability to work independently while collaborating as part of a team.
• A flexible and adaptable approach to workload and business needs.
• Proactive mindset with the ability to take initiative and improve processes.

What’s on Offer

• Hybrid working model – 2-3 days in the office, with remote working flexibility.
• Competitive salary based on experience.
• A key role in an established and growing company.
• Opportunities for career development within a structured and supportive environment.
• The chance to work in a fast-paced, regulated industry.

This is a great opportunity for an organised and driven individual to take on a pivotal role in scheduling and operational support.

Apply today to join a dynamic and professional team!