Scheduling Lead

Telent; Chorley; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A connectivity solutions provider based in Chorley seeks a Scheduling Lead to monitor performance and manage Streetworks compliance. The candidate must have a strong administrative background with experience in telecoms, alongside excellent stakeholder management skills. This hybrid role involves collaboration with various teams to ensure project timelines are met, offering competitive benefits including generous holiday and a pension scheme.

Benefits

34 days holiday

Company pension scheme

Occupational health support

Discounts on Cinema and Restaurants

Qualifications

• Strong administrative or coordination background.
• Knowledge of telecoms / Streetworks is highly desirable.
• Experience coordinating Streetworks activities.

Responsibilities

• Monitor and maintain performance measurement frameworks.
• Resolve delays and provide work to the scheduling team.
• Ensure compliance with Streetworks legislation.

Skills

Coordination skills

Stakeholder management

Strong communication

Excel proficiency

Education

Experience in telecoms or utilities sector

Tools

Project tracking tools

Job description

Scheduling Lead

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.

Reporting into the Service Control Manager, the Scheduling Lead will monitor and maintain performance measurement frameworks and manage performance against these. You will resolve delaying and non-fluid factors and providing resolved work to the scheduling team to allocate and program the works to deliver for our customers.

This is a hybrid working role, with a requirement to be in the Chorley office 2 days per week.

What you'll do:

• Work with external stakeholders to understand and investigate feedback into issues with works and to ensure cancellation has been achieved within the timescales


• Aid teams in making recommended changes to schedules to improve performance, including helping to resolve any issues


• Make decisions related to prioritisation by using analysis led insights


• Ensure full compliance with local authority and statutory provisions for the administration of Streetworks legislation.


• Maintain accurate records of delayed and non fluid orders


• Ensure all agreed client and internal KPI's are met or exceeded


• Working with third-party contractors to develop viable time scales for critical works

Who you are:

You will have a strong administrative or coordination background, with knowledge of telecoms / Streetworks being highly desirable. You must be a confident communicator, with excellent stakeholder management skills.

Key Requirements:

• Experience coordinating Streetworks or civils activities within telecoms, utilities, highways, or similar sectors.


• Good understanding of NRSWA (New Roads and Street Works Act) and permit schemes across UK local authorities.


• Able to schedule works in line with permit requirements and ensure compliance with notice periods.


• Experience tracking permit status, managing permit changes/extensions, and preventing FPNs (Fixed Penalty Notices).


• Strong organisational skills for managing multiple jobs, locations, and crews simultaneously.


• Confident using Excel and project tracking tools to maintain accurate records and reports.


• Knowledge of traffic management coordination and dependencies with other utility works is a plus.


• Effective communicator with a proactive approach to resolving scheduling and permitting conflicts.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually


• Company pension scheme


• A range of family friendly policies


• Occupational health support and wellbeing Portal


• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

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