Scheduling Coordinator (Property Services)

VanRath; Derry/Londonderry; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious professional services provider as a Scheduling Coordinator in Derry/Londonderry. This role offers a fantastic opportunity to thrive in an exceptional work environment, where your contributions will be valued and career development is prioritized. You will be the first point of contact for clients, managing schedules and ensuring smooth operations. Your strong communication and problem-solving skills will be essential in maintaining service quality and client satisfaction. If you are looking for a role that combines responsibility with a supportive team atmosphere, this is the perfect opportunity for you.

Benefits

Competitive salary - negotiable depending on experience

Comprehensive benefits package

Clear career progression pathways

Qualifications

• Experience in workforce coordination or administrative operations.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Act as the first point of contact for client inquiries.
• Oversee daily scheduling and coordinate workflows.
• Resolve client concerns swiftly to ensure a positive experience.

Skills

Communication Skills

Problem-Solving Skills

Multitasking Skills

Customer-Centric Mindset

Job description

VANRATH are excited to support a prestigious professional services provider in their search for a Scheduling Coordinator to join their growing team. This is a fantastic opportunity to be part of an organisation known for its exceptional work environment and strong career development prospects.

Location: Derry/Londonderry
Work Schedule: Monday - Friday, full-time, no weekend shifts
Employment Type: Permanent

Compensation & Benefits:

• Competitive salary - negotiable depending on experience
• Comprehensive benefits package
• Clear career progression pathways within a supportive and professional setting

Core Responsibilities:

• Act as the first point of contact for client inquiries, ensuring all requests are handled efficiently.
• Oversee daily scheduling, coordinating workflows to maintain smooth operations.
• Keep clients informed on service timelines and any relevant updates.
• Delegate assignments to appropriate teams based on workload, urgency, and available resources.
• Log and maintain records of all service requests to ensure accurate tracking.
• Supervise job progress, identifying and resolving potential delays.
• Liaise with internal teams, including management and administrative staff, to enhance productivity.
• Work collaboratively with external partners to ensure service commitments are met.
• Monitor deadlines, requesting extensions where necessary to uphold quality standards.
• Resolve client concerns swiftly, ensuring a seamless and positive customer experience.
• Uphold best practices to drive efficiency and meet operational objectives.

What We're Looking For:

• Experience in workforce coordination, scheduling, or administrative operations.
• Strong communication, problem-solving, and multitasking skills.
• Customer-centric mindset with a proactive approach to issue resolution.

Preferred Background:

• Prior experience in fast-paced sectors such as facilities management, business operations, or logistics.