Scheduling Coordinator

ParaMed Home Health Care; London Colney; On-site; GBP 25,000 - 35,000; Full time

Job summary

A home health care provider in London is seeking an Assignment Coordinator to serve as the main point of contact for clients and staff. This role involves matching clients with care staff, managing schedules, and ensuring effective communication. Candidates should possess strong customer service and computer skills, with prior administrative experience being advantageous. Enjoy comprehensive benefits and be part of a team dedicated to compassionate care.

Benefits

Celebration and Recognition programs

Comprehensive health and dental benefits

Education allowance for employees and family

Employee Assistance Program

Exclusive offers

Qualifications

• One year of administrative or office experience is an asset.
• Scheduling experience is an asset.

Responsibilities

• Assign appropriate staff to patients based on various factors.
• Build care schedules for patients.
• Enter and update employee and patient data.
• Respond professionally to calls and communications.
• Document all staff and patient interactions.

Skills

Strong computer skills

Superior customer service skills

Effective oral and written communication skills

Compassion and empathy

Job description

Job Description

As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

Why You’ll Love Working Here

• Celebration and Recognition programs
• Part time and Full-time opportunities
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What You’ll Do

• Assign appropriate staff to patients based on factors like patient-suggested times, staff availability, and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized systems
• Respond professionally and courteously to calls and electronic communications from funders, staff, patients, and families
• Document and report all staff and patient interactions appropriately

What You Bring

• One year of administrative or office experience is an asset
• Scheduling experience is an asset
• Strong computer skills
• Superior customer service skills
• Effective oral and written communication skills
• Compassion and empathy when interacting with patients and their families

Time Type

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.