Scheduling Assistant

Real Life Options; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charity supporting independent living in Leeds is looking for a Scheduling Assistant. In this role, you will create and maintain staff rotas and ensure the needs of vulnerable adults are met. The position offers 25 hours per week with a pay rate of £12.21 per hour, alongside various benefits like accredited training and a £250 refer-a-friend bonus.

Benefits

Accredited training

28 days holiday plus bank holidays

£250 Refer-a-Friend bonus

Discounts & perks via Reward Gateway

Free Employee Assistance Programme

Cycle to Work scheme

Financial wellbeing support

£10,000 life cover

Qualifications

• Experience in support work is essential, ideally within outreach.
• Good understanding of the needs of vulnerable adults is required.
• Experience with rota planning or scheduling is advantageous.
• Confidence using IT systems is necessary.
• Great organisational skills are key.

Responsibilities

• Create and maintain staff rotas ensuring contractual hours are met.
• Use One Touch system to schedule staff efficiently.
• Monitor absences and arrange cover.
• Book training and update records.

Skills

Experience in support work

Understanding of needs of vulnerable adults

Experience with rota planning or scheduling

Confidence using IT systems

Organisational skills

Good communication skills

Job description

Overview

Scheduling Assistant — 25 hours per week, Monday to Friday 08:00–13:00. £12.21 per hour. Leeds Outreach – Based at our office in LS11.

Looking for a role where every day counts? At Real Life Options, we support people to live independent, fulfilling lives — and we’re on the lookout for a passionate and organised Scheduling Assistant to join our amazing Leeds Outreach team!

Why Choose Real Life Options?

Real Life Options is a registered charity, and when you join us, you\'re not just taking a job — you\'re helping to change lives. Every rota you manage helps deliver vital, person-centred support to individuals across Leeds.

What You’ll Be Doing

• Create and maintain rotas ensuring all staff receive their contractual hours, and the people we support receive the support they need
• Use our system (One Touch) to schedule staff efficiently
• Ensure staff rotas include team meetings, supervision and appraisal meetings in line with policy and procedure
• Monitor absences and arrange seamless cover
• Book training, update records, and make sure the right people are prepared and present

What We’re Looking For

• Experience in support work is essential, ideally within outreach.
• You\'ll need a good understanding of the needs of vulnerable adults and the importance of delivering consistent, high-quality care.
• Experience with rota planning or scheduling would be a real advantage, full training on our systems will be provided.
• Confidence using IT systems, a flexible approach, and great organisational skills are key to succeeding in this role.
• If you can circle 6 or more of these traits, we’d love to hear from you: Honest
• Good Communicator
• Strong Values
• Flexible
• Passionate
• Self-Motivated
• Reliable
• Caring
• Inclusive

An enhanced DBS is required for this role.

Benefits

• Accredited training + access to NVQs in Health and Social Care
• 28 days holiday including bank holidays (pro-rata)
• £250 Refer-a-Friend bonus
• Discounts & perks via Reward Gateway
• Free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• Cycle to Work scheme
• Financial wellbeing support
• £10,000 life cover
• Regular recognition initiatives

What Makes Us Different?

We believe in Respect, Honesty, Responsibility, and Excellence — and we’re proud to support our team just as much as we support the people we work with.

Whether you’ve worked in care, admin, scheduling, or something totally different — if you’re passionate about people and love being organised, this is your chance to make a real impact.

Ready to Apply?

Initial contact may be via email — so check your inbox (and junk folder) regularly.

We’re an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we\'ll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.