Scheduler X 3

YourRecruit; Stoke Gifford; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

A technology-driven business in Bristol is seeking a highly organised Scheduling Assistant for a 6-month FTC with potential for permanency. This role involves managing customer queries, scheduling installations, and maintaining efficient operations in a dynamic environment. Ideal candidates will possess strong multitasking and IT skills and have a proactive approach to problem-solving. Benefits include a salary of £26,000 - £27,000 and various employee perks.

Benefits

Pension scheme

20 days holiday + bank holidays

Option to buy extra holiday days

Employee Assistance Programme

Award bonus scheme

Season ticket loans

Fun social activities

Qualifications

• Up to 2 years' experience in scheduling/administration (desirable, not essential).
• Awareness of Meter Operators (MOP) is a bonus.

Responsibilities

• Handle customer queries via phone and email.
• Schedule and coordinate engineer diaries.
• Allocate urgent/emergency work effectively.
• Hit performance targets and KPIs.
• Use initiative to solve scheduling challenges.
• Ensure all service levels are met.
• Build strong relationships with the team, engineers, and partners.

Skills

Customer service

Communication skills

Problem-solving ability

Multitasking

IT skills (PC & MS Office)

Job description

Overview

New Opportunity: Scheduling Assistant - 6 Month FTC (Potential to Go Permanent)

Are you ready to step into a fast-paced role where no two days are the same? We're looking for a highly organised Scheduling Assistant to join a technology-driven business in Bristol. You'll be part of a growing team shaping the future of energy management through smart metering solutions.

Essentials

• Salary: £26,000 - £27,000
• Hours: 35 per week, Monday-Friday, 9am-5pm
• Start: ASAP - 6-month FTC, with view to go permanent
• Location: Bristol (office-based initially, hybrid after training - 2/3 days office/home)

Benefits

• Pension scheme
• 20 days holiday + bank holidays (rising to 25 with service)
• Option to buy up to 5 extra holiday days per year
• Employee Assistance Programme (health/legal/counselling)
• Award bonus scheme
• Season ticket loans
• Fun social activities (Summer BBQ, festive lunch) & MORE!

What You'll Be Doing

As part of the scheduling team, you'll act as the link between customers and engineers—ensuring appointments for smart meter installations, exchanges, and maintenance are arranged smoothly and efficiently.

Responsibilities

• Handling customer queries via phone and email.
• Scheduling and coordinating engineer diaries.
• Allocating urgent/emergency work effectively.
• Hitting performance targets and KPIs.
• Using initiative to solve scheduling challenges.
• Ensuring all service levels are met.
• Building strong relationships with your team, engineers, and partners.

What You'll Bring

• Up to 2 years' experience in scheduling/administration (desirable, not essential).
• Awareness of Meter Operators (MOP) - a bonus!
• Excellent customer service and communication skills.
• Strong multitasking and problem-solving ability.
• Confident IT skills (PC systems & MS Office).
• A proactive, professional, and team-focused approach.

Additional Information

Interested? Please send your CV in Word format only. Please only apply if you are already eligible to work in the UK (indefinitely and without sponsorship).

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