Scheduler/ Works Planner

TN United Kingdom; Chelmsford; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity awaits for an Administrator to join a dynamic facilities company in Chelmsford. This role is perfect for detail-oriented individuals eager to develop their administrative skills while contributing to the smooth operation of a growing organization. You'll be responsible for booking jobs, coordinating logistics, and ensuring outstanding customer service. With great training opportunities and a supportive team environment, this position offers the chance to thrive in a fast-paced setting while making a real impact.

Benefits

25 days holiday + bank holidays

Free onsite parking

Great training opportunities

Monthly company lunches

Summer and Christmas parties

Pension contribution

Annual reviews

Progression opportunities

Qualifications

• Proven experience in a similar administrative role.
• Strong attention to detail and accuracy.

Responsibilities

• Booking jobs onto the system and ensuring details are recorded accurately.
• Updating clients on the progress of works and maintaining communication.
• Liaising with clients via email and phone, providing customer service.

Skills

Organisational Skills

Time Management

Attention to Detail

Customer Service

MS Office Suite

Job description

Social network you want to login/join with:

Days/ Hours of work: Monday - Friday: 08:00 - 16:30

• 25 days holiday + bank holidays
• Free onsite parking
• Great training opportunities
• Monthly company lunches
• Summer and Christmas parties
• Pension contribution
• Annual reviews
• Progression opportunities

The company

Are you detail-oriented, organised, and eager to be part of a dynamic team? We have an exciting opportunity for an Administrator to join our client's facilities company based in Chelmsford. If you are someone who thrives in a fast-paced environment and wants the chance to make a real impact, then this is the perfect position for you. You will have the opportunity to develop your administrative skills and contribute to the smooth running of a successful and growing organisation.

Duties

• Booking jobs onto the system, ensuring all necessary details are recorded accurately
• Overseeing and responding to the shared mailbox
• Arranging hire equipment and coordinating logistics for jobs
• Planning the schedule for electricians, optimising efficiency and minimising downtime
• Updating clients on the progress of works, maintaining clear and effective communication
• Sending completed paperwork to clients
• Raising and sending invoices, ensuring accuracy and timeliness
• Ensuring all SLAs set by the client are met
• Ensuring compliance is up to date and accurate
• Dealing with enquiries and queries promptly and professionally
• Liaising with clients via email and phone, providing outstanding customer service
• Ordering materials and parts for each job, ensuring availability and timely delivery
• Working collaboratively with the team to achieve targets and deliver exceptional results

The ideal candidate

• Proven experience in a similar administrative role
• Excellent organisational and time management skills
• Strong attention to detail and accuracy
• Proficient in MS Office Suite
• Ability to work well within a team
• Confident and proactive

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.