Scheduler (Resource)

www.findapprenticeship.service.gov.uk - Jobboard; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a detail-oriented Scheduler for a 3+ month contract in Hatfield. The role requires excellent communication and customer service skills, along with the ability to effectively manage scheduling demands. The ideal candidate will work 37.5 hours a week on site, coordinating tasks and liaising with internal teams. The position offers an hourly rate of £12.75 (PAYE) or £16.55 (via an umbrella company).

Benefits

Competitive hourly rate

Onsite work environment

Qualifications

• Proficient in managing multiple scheduling demands effectively.
• Clear and professional communication with internal and external teams.
• Commitment to accuracy and detail in scheduling activities.

Responsibilities

• Manage and prioritise multiple tasks and scheduling demands.
• Communicate clearly with engineers and resource managers.
• Deliver outstanding customer service while handling scheduling requests.

Skills

Excellent communication skills

Customer service skills

Multitasking

Attention to detail

Problem-solving mindset

Basic proficiency in Microsoft Office

Tools

Microsoft Outlook

Microsoft Excel

iRequest

SAP

Job description

About the role

We are seeking a proactive and detail-oriented Scheduler to join our dynamic team. This role requires excellent communication and customer service skills, along with the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will be comfortable liaising with internal teams and external stakeholders and will demonstrate a strong commitment to accuracy and efficiency.

Our client is currently looking for a recruit to join their team. Below are the job details for your reference:

You can also ask our friendly recruitment team any questions you may have about the role, between 09:00 am and 05:00 pm, Monday to Friday.

Shifts: Monday to Friday (37.5 hours)

Location: Hatfield Business Park, Hertfordshire AL10 9TW

Working Hours: 09:00 am to 05:30 pm

Contract Duration: 3+ Months

Roles and Responsibilities:

1. Manage and prioritise multiple tasks and scheduling demands effectively.
2. Communicate clearly and professionally with engineers, resource managers, and internal teams.
3. Deliver outstanding customer service while handling scheduling requests and queries.
4. Maintain accurate records and ensure attention to detail in all scheduling activities.
5. Build rapport with team members and stakeholders, both in person and over the phone.
6. Adapt to the demands of a busy role with a proactive and solution-oriented mindset.
7. Learn and navigate internal systems such as iRequest and SAP to support scheduling operations.
8. Use Microsoft Office tools, particularly Outlook and Excel, to manage calendars and data.

Other qualities we're potentially looking for:

• Strong multitasking and workload prioritisation skills.
• Excellent verbal and written communication abilities.
• Basic proficiency in Microsoft Office, especially Outlook and Excel.
• High level of accuracy and attention to detail.
• Strong interpersonal skills and a collaborative attitude.
• Problem-solving mindset with the ability to work independently.
• Willingness to learn new systems and processes.

What's in it for you?

• This is a 5-day per week onsite contract.
• A per hour rate, in scope IR35, of £12.75 (PAYE) or £16.55 (via a Hays Approved Umbrella Company).

Next Steps

Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers which can be found at hays.co.uk