Scheduler & Medical Records Clerk (TBC)

Medical Associates of Northwest Arkansas; West Yorkshire; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Scheduler and Medical Records Clerk to join their compassionate team. This role involves managing patient interactions, processing appointment requests, and maintaining accurate medical records. You will be the first point of contact for patients, ensuring they receive the highest quality of care and information. The organization values its employees and offers a comprehensive benefits package that includes medical, dental, and paid time off. If you are passionate about patient care and looking for a supportive work environment, this opportunity is perfect for you.

Benefits

Comprehensive Medical & Dental Benefits

401(K) Match

Paid Days Off

Employer Paid Life Insurance

Training and Development Programs

Corporate Discounts

Qualifications

• High school diploma or GED required.
• 7-11 months of related experience or education preferred.

Responsibilities

• Handle 50-75 incoming calls daily for appointments.
• Enter demographic information accurately into the system.
• Review patient records to schedule appropriate studies.

Skills

Customer Service Skills

Multi-line Telephone Handling

Data Entry Skills

Medical Record Management

Education

High School Diploma or GED

Job description

Overview

The Scheduler and Medical Records Clerk performs various duties associated with routine patient encounters, maintaining positive relationships with patients, family members, visitors, and fellow employees.

About MANA: Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health, and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality patient care and retain the quality personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

• Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
• One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics.

How to Apply

To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying for on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer.

Responsibilities

• Receive and process incoming calls for appointments; be able to handle multi-line telephone/extension numbers, handling 50 to 75 calls per day.
• Correctly enter demographic information into the appropriate system.
• Review and assess patient medical records to determine the correct study to schedule.
• Inform patients of clinic procedures; know which exams require preparation and inform patients of protocols.

Qualifications

• High school diploma or GED.
• 7 – 11 months related experience and/or education.