Scheduler - Fixed term for 6 months

Coastline Housing; Redruth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A charitable social landlord is looking for a customer-focused individual to join their scheduling team in Redruth. As the first point of contact for clients and contractors, you will ensure excellent maintenance service delivery. Shift work is required, along with a satisfactory DBS check. If you possess strong customer service and IT skills, we invite you to apply. Competitive benefits are included.

Benefits

Additional leave

Casual dress

Company events

Company pension

Cycle to work scheme

Employee discount

Free parking

Health & wellbeing programme

On-site parking

Sick pay

Qualifications

• Must have a satisfactory basic DBS check.
• Ability to work shifts to cover key office hours.

Responsibilities

• Coordinate the delivery of frontline repairs and maintenance services.
• Be the first point of contact for customers, contractors, and stakeholders.

Skills

Excellent customer service

IT skills

Job description

This is a great opportunity to join our knowledgeable and customer-focused scheduling team. As the first point of contact for customers, contractors, and stakeholders, you will be responsible for delivering excellent maintenance services.

You'll coordinate the delivery of frontline repairs and maintenance services to customers, in line with company targets.

The successful candidate is required to work shifts to cover the key office hours and must have a satisfactory basic DBS check.

If you have excellent customer service and IT skills, then we would love to hear from you.

About Us

Coastline Housing is a charitable social landlord serving Cornwall. We are proud to be a key provider of housing and support in Cornwall, including social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own.

We are accredited with Investors in People Gold and a Disability Confident Leader, and we are a people-focused employer, putting customers and colleagues at the heart of what we do.

Benefits

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In person

Job Types: Full-time, Fixed term contract