Scheduler (5822)

www.findapprenticeship.service.gov.uk - Jobboard; Blantyre; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-established business is looking for a Scheduling Administrator/Planner in Lanarkshire. The role involves coordinating maintenance schedules and ensuring customer satisfaction. The ideal candidate has experience in scheduling and strong communication skills, with a salary up to £28,000. This is a full-time permanent position with a friendly and supportive team environment.

Benefits

28 days holiday including statutory holidays

Company pension scheme

Supportive team environment

Qualifications

• Proven experience in a similar scheduling or planning role.
• Comfortable dealing with engineers and understanding technical projects.
• Flexible and hardworking with a proactive approach.

Responsibilities

• Schedule and coordinate Planned Preventative Maintenance and remedial works.
• Liaise with engineers, helpdesk, and sales team for seamless delivery.
• Proactively contact customers to ensure satisfaction.

Skills

Scheduling experience

Strong communication skills

Customer-focused approach

Ability to manage multiple tasks

Experience with Simpro software

Knowledge of gas safety checks

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Murray Recruitment are recruiting a Scheduling Administrator/Planner for our client based in Lanarkshire.

Role Overview:
This is an exciting new opportunity to join a friendly and professional team within a well-established business. Based in lovely offices, this role offers the chance to take real ownership of the scheduling function, supporting both domestic and commercial heating and plumbing projects. The successful candidate will be the central point of contact for customers and engineers, ensuring jobs are set up, materials are prepared, and works are delivered smoothly from start to finish.

Key Responsibilities:
Schedule and coordinate Planned Preventative Maintenance (PPM) and remedial works for heating systems, plumbing, and bathroom installations.
Liaise closely with engineers, the helpdesk, and the sales team to ensure seamless project delivery.
Proactively contact customers before, during, and after works to ensure satisfaction and maintain strong relationships.
Manage updates and changes to ongoing jobs, ordering any additional materials required and ensuring system records are accurate.
Provide administrative support to the Project Manager on larger commercial installations and escalated smaller projects.
Assist the helpdesk with scheduling, updating systems, and receipting invoices against purchase orders.
Invoice completed works where appropriate and support the sales team in job closure.
Report directly to the Director and provide support to the Office Manager.
Asministration and customer service to support the organisation.

Skills & Experience:
Proven experience in a similar scheduling or planning role, ideally within the mechanical or building services sector.
Strong communication skills with the ability to work independently and confidently manage multiple tasks.
Comfortable dealing with engineers and understanding the flow of technical projects.
Flexible and hardworking with a proactive, customer-focused approach.
Experience with Simpro software and Microsoft Office (Word, Excel, Outlook) is highly desirable.
Knowledge of compliance documentation, particularly relating to gas safety checks for landlords, would be advantageous.

Offering:
Salary up to £28,000 depending on experience.
Full-time permanent position, Monday to Friday.
Working hours ideally 7:30am – 3:30pm (flexibility to 8:00am – 4:00pm for the right candidate).
28 days holiday including 8 statutory holidays.
Company pension scheme.
Friendly and supportive team environment with the opportunity to shape a new role within the business.