Scheduler

Red Door Recruitment; St Albans; On-site; GBP 25,000 - 28,000; Full time

Job summary

A well-established company in St Albans seeks a Scheduler to enhance their team. This fast-paced role includes managing incoming calls, dispatching jobs, and offers excellent training and career progression. The ideal candidate will possess strong organisational skills and a proficiency in MS Office, contributing to a dynamic work environment.

Benefits

20 days annual leave plus bank holidays

Free parking

Training and progression opportunities

Qualifications

• Ability to prioritise own workload efficiently in a busy environment.
• Excellent telephone manner is essential.
• Working knowledge of MS Office including Excel and Outlook.

Responsibilities

• Serve as the first point of contact for incoming calls and service requests.
• Manage live reporting system to ensure jobs are completed on time.
• Plan and dispatch support to urgent jobs as required.

Skills

Planning

Organisational skills

Communication

Tools

MS Office

Job description

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A well-respected and well-established company based in St Albans are looking for a Scheduler to join their friendly and close-knit team.

This is a busy and fast paced position that offers great training and progression opportunities!

What’s in it for you?

· Salary: Up to £28k depending on experience, reviewed after 6 months

· Hours: Monday to Friday 8:30am-5:30pm

· Great training and progression opportunities

· 20 days annual leave plus bank holidays

· Free parking

Key responsibilities:

· First point of contact for incoming calls and services requests received by telephone and email.

· Working with the live reporting system ensuring all assigned jobs are started and completed within the contract SLA.

· Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements.

· Prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand.

· Attend training and Health and Safety courses from time to time as directed by the Contracts Manager

What the client are looking for:

· Good planning and organisational skills and the ability to prioritise own workload efficiently.

· Happy working in a fast-paced environment

· Excellent telephone manner

· Working knowledge of MS Office including Excel and Outlook