Scheduler

www.findapprenticeship.service.gov.uk - Jobboard; Sidcup; On-site; GBP 27,000 - 30,000; Full time

Job summary

A staffing solutions company in Sidcup is looking for a confident Scheduler to support facilities management tasks, including managing helpdesk operations and scheduling maintenance. The ideal candidate should have experience in a helpdesk or scheduling role and strong IT skills. This is a permanent, full-time position offering a salary of £27,000-£30,000 per annum.

Qualifications

• Previous experience working in a helpdesk or scheduling role.
• Background in Facilities Management (FM).
• Confident handling general administrative tasks.

Responsibilities

• Handle incoming and outgoing calls to support FM activities.
• Monitor and manage the FM Helpdesk inbox.
• Schedule reactive maintenance and helpdesk call-outs.

Skills

Organizational skills

Communication skills

IT skills

Familiarity with CAFM systems

Tools

Microsoft Office

CAFM systems (e.g. Concept)

Job description

Scheduler – Sidcup, Kent
Salary: £27,000–£30,000 per annum
Permanent | Full-Time | Office-Based
Are you ready for a new challenge in the facilities management (FM) sector?
Looking to expand your experience and join a supportive, fast-paced team?
If so, this could be the perfect opportunity for you!
Role Overview:
We're currently seeking a confident and organised Scheduler to join our team in Sidcup. You’ll play a key role in supporting the facilities function, managing helpdesk tasks, scheduling reactive and planned maintenance, and providing administrative support to ensure smooth operations.
Working Hours:

- Monday to Friday
- 08:30am – 17:00pm
- Office-based in Sidcup
- Permanent position

Key Responsibilities:

- Handle incoming and outgoing calls to support FM activities professionally.
- Monitor and manage the FM Helpdesk inbox.
- Schedule reactive maintenance and helpdesk call-outs.
- Allocate jobs to engineers throughout the day based on priority and availability.
- Raise and process purchase orders and invoices.
- Update and maintain records of both planned and reactive maintenance tasks.
- Input data accurately and promptly into internal systems.
- Provide general administrative support to the Office and Contract Managers.
- Assign and manage tasks through the CAFM system (Concept).
- Create corrective maintenance tasks based on completed PPMs.
- Ensure daily work is organised efficiently to meet deadlines and service levels.

Requirements:

- Previous experience working in a helpdesk or scheduling role.
- Background in Facilities Management (FM).
- Confident handling general administrative tasks.
- Familiarity with CAFM systems (e.g. Concept) preferred.
- Strong IT skills and proficiency in Microsoft Office.
- Eligible to work in the UK.
- Able to commit to a permanent, full-time role.

Interested?
Please send your CV to Abbie at CBW Staffing Solutions for more information and to apply.