Scheduler

ARC (Norwich) Ltd; Sefton; On-site; GBP 27,000; Part time

Job summary

A leading contractor in social housing is seeking a part-time Scheduler in Cambridge. This role is crucial for ensuring the efficient delivery of repairs and maintenance. Candidates should have prior experience in scheduling, strong organizational skills, and be comfortable working in a busy environment. You will be responsible for managing operatives' workloads and liaising with tenants to ensure service quality.

Qualifications

• Previous experience as a Scheduler, Planner, or Coordinator in related fields.
• Strong organizational and communication skills essential.
• Ability to work effectively in a fast-paced setting.

Responsibilities

• Allocate and manage workloads for operatives across multiple contracts.
• Handle tenant queries with professionalism.
• Monitor progress of jobs and update systems in real-time.
• Work closely with contract managers to resolve scheduling issues.
• Ensure KPIs and SLAs are met.

Skills

Organisational skills

Communication skills

IT proficiency

Time management

Problem-solving

Job description

Job Title: Scheduler

Job Type: Part Time, Permanent Contract

Location: Cambridge

Rate: £26,895 per annum pro rata

We’re working with a leading contractor specialising in social housing contracts, and they’re looking for an experienced Scheduler to join their busy team.

Overview

The Scheduler will play a vital role in ensuring the smooth delivery of responsive repairs, planned maintenance, and refurbishment works. You’ll coordinate operatives, manage daily schedules, liaise with tenants, and ensure jobs are completed on time and to a high standard.

Responsibilities

• Allocate and manage workloads for operatives across multiple contracts
• Handle tenant queries with professionalism and care
• Monitor progress of jobs, updating systems in real time
• Work closely with contract managers and supervisors to resolve scheduling issues
• Ensure KPIs and SLAs are consistently met

What We’re Looking For

• Previous experience as a Scheduler, Planner, or Coordinator (ideally within social housing, facilities management, or construction)
• Strong organisational and communication skills
• Ability to work in a fast-paced environment
• Confident IT user with experience in scheduling systems
• A proactive problem-solver with a customer-first approach